May/June 2013

Cover Story

Industry Converges on Las Vegas for the 2013 Car Rental Show

by Chris Brown

Signs of a healthy and dynamic industry, an expanded agenda, a strong international presence and new OEM memberships in ACRA highlight this year's show.

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Attendee Insights from the Car Rental Show

By Chris Brown

Our roving reporter caught up with Car Rental Attendees for answers to our burning questions.

Average Length Of Rental: Where Do You Fall?

By Chris Brown

With information from Enterprise’s Automated Rental Management system, insurance replacement rental lengths and average labor hours are broken down by region and state.

Tweeting 4 Biz

By Brittni Rubin

Before you hash up your next Twitter promotion, check out this primer on the do's and don'ts of hashtagging.

Sand Dunes and Concrete: Operating In The UAE

By Joanne Tucker

With longer-term rentals dominating the market and out-of-country hiring a must, car rental operators in United Arab Emirates have a strong outlook for growth over the coming years.


ACRA Highlights Accomplishments, Challenges at Car Rental Show

By American Car Rental Association

The association is actively involved in national legislation on excise taxes, a federal resolution to the recall issue, defense of the Graves Amendment and monitoring of state and local bills.

Car Rental Q&A: How Can I Improve The Quality Of My Credit Application?

By Automotive Finance Corporation

Reader hopes to increase the size of his fleet with fleet financing. But he needs to improve the quality of his credit application to lenders.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Auto Rental Summit: Five Trend Lines

Taking in the seminars, discussions, and networking at the 2016 Auto Rental Summit, trend lines emerged around shifts in model mix, data protection issues, increasing labor costs, workforce engagement, and new platforms to rent cars.

Why Do We Visit Capitol Hill?

Members of the American Car Rental Association met with U.S. senators, representatives, and their aides last week. Here’s why bringing the message to this forum matters.

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

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