July/August 2013

Cover Story

Gaining Insurance Replacement Business

by Chris Brown

With persistent marketing, fostering the right relationships and an understanding of the moving parts, independent car rental companies can take a piece of the insurance replacement pie.


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Features

Finance Facilitators

By Chris Brown

What makes for a healthy lender-client relationship? These car rental companies say trust, transparency, communication and personal bonds.

How To Conduct Background Checks The Right Way

By Christopher Michael Mason

Legal obstacles pose risks to employers navigating the hazards of criminal background and motor vehicle record checks. Careful thought should be given to how, when and under what circumstances these checks are conducted.

Departments

Help Strengthen The ACRA Network

By American Car Rental Association

ACRA is looking for State Directors. Are you up to the task?

Car Rental Q&A: Can The Big Koenig Loss-Of-Use Case Win In Colorado Benefit Me In Washington State?

By PurCo

Reader has heard about the Koenig case in Colorado that created a favorable "precedent" for loss of use and administrative fees in the car rental industry. But how does this benefit him if he lives in Washington State?

Stop Waiting And Jump!

By Bob Barton, President of ACRA

Jerry Seinfeld would have benefitted from a guaranteed reservation in 1991. We all would today.

 
 

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

The Problem with Valuing Safety Technology

As advanced safety technologies have migrated to mainstream vehicles, retaining value for these options at resale remains an issue.

ELD Mandate: Is Your Head Still in the Sand?

If you think you have 11 weeks to implement an Electronic Logging Device system to meet the Dec. 18 compliance deadline, you really don’t — for a few reasons.

Who Controls Your Vehicles’ Data?

In the name of security, an automaker’s alliance is advocating denial of third-party access to the OBD-II port. Is this going too far?

Job Finder: Access Top Talent. Fill Key Positions.

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