Rental cars are susceptible to being stolen through identity theft, illustrated in a recent case of 42 rental vehicles stolen through a loyalty rewards program. How do rental companies combat this growing trend in fraud?
Finding the right fit for your team is not easy, but your ability to effectively interview and select the best talent will positively impact your bottom line, your customer's experience and your team's morale.
Auto Rental Summit returns with a new venue, a new award, expanded networking and education and the live release of the results of the J.D. Power and Associates' Rental Car Satisfaction Study.
The Hertz location at the San Diego Airport replaces the rental counter with a kiosk.
Modeled after similar efforts in California, a "living wage" proposition could endanger jobs and hurt the economy of SeaTac, Wash.
With a lot of information about GPS tracking systems, the reader wants to make sure that he's being efficient when implementing policies for his staff.