November/December 2013

Cover Story

Fire, Ready, Aim: How Car Rental Grew in America

by Chris Brown

Capping the 25th anniversary of Auto Rental News, we celebrate the entrepreneurs who wrote the rules and grew the industry.


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Features

Understanding E-Signature Pads and the Electronic Rental Agreement

By Amy Winter and Chris Brown

A pending class action case regarding rental contracts on electronic signature pads marks a good time to present the key points of electronic signature law and establish general best practices regarding their use and disclosure.

Ziad Khoury: Salespeople Aren't Born; You Can Develop Them

By Amy Winter

As Frontline Performance Group celebrates its 20th anniversary in car rental, Founder and President Ziad Khoury shares his thoughts on the car rental industry and his company's place in it.

Departments

Car Rental Q&A: Can You Explain How Fleet Incentives Work?

By Eckhaus Fleet

This reader wants to know why fleet incentives can sometimes take 30 days or six months to receive. And why do some customers not receive it?

Hertz Re-Enters Value Brand Segment with Firefly

By Amy Winter

After divesting its Advantage Rent A Car brand last year, Hertz is returning to the "deep-value" leisure rental market by expanding its Firefly brand to travelers at select U.S. airports.

 
 

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Trump and Regulations: An Alt-Fuel View

With 2025 emissions targets back in review, manufacturers, alt-fuel, and alt-power suppliers weigh in on the potential impacts of Trump’s initiatives.

Why GM’s Telematics Announcement is a Really Big Deal

Enabling a telematics connection at the factory — and not through an aftermarket hardware installation — is a game changer for fleets.

Four Thoughts From the 2016 Conference Calls

Sifting through the notes of Avis Budget Group’s and Hertz Global Holdings’ recent fourth quarter conference calls give us some trend lines to watch out for in 2017. (Of course, this gives us an incomplete snapshot, as Enterprise Holdings is privately held.)

Job Finder: Access Top Talent. Fill Key Positions.

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