RACs Announce Plans in Event of Air Travel Halt

PARSIPPANY, N.J. -- Cendant Corp.'s two rental car subsidiaries, Avis Rent A Car System and Budget Rent A Car System, announced March 21 they would waive one-way rental fees in the event of a federally imposed freeze on commercial air travel. Cendant said it designed the policy to "address any stress and uncertainty that travelers may feel in light of recent international tensions."

The policy would apply to cars already on rent at the time of the air travel suspension.

Shortly, after Cendant's announcement, Dollar Rent A Car made a similar announcement.

"While we certainly encourage Americans to continue their business and leisure travel, we want to do everything possible to put travelers' minds at ease," said Bob Salerno, president and COO of the Cendant Car Rental Group. "Given that we do not yet know what a Red Alert status would mean for travel, we want to assure Avis customers in advance that when renting from us we will take all possible steps to provide them with an alternative means to reach their destinations."

Comment On This Story

Comment: (Max. 10000 characters)  
Please leave blank:
* Please note that every comment is moderated.

Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Auto Rental Summit: Five Trend Lines

Taking in the seminars, discussions, and networking at the 2016 Auto Rental Summit, trend lines emerged around shifts in model mix, data protection issues, increasing labor costs, workforce engagement, and new platforms to rent cars.

Why Do We Visit Capitol Hill?

Members of the American Car Rental Association met with U.S. senators, representatives, and their aides last week. Here’s why bringing the message to this forum matters.

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

Job Finder: Access Top Talent. Fill Key Positions.