Market Metrix: Enterprise Number One in Hospitality for 2006

Last week Market Metrix announced the results of their 2006 annual Hospitality Index ratings. The Market Metrix Hospitality Index (MMHI) evaluates customer satisfaction with hotel, airline and car rental companies based on 140,000 in-depth consumer interviews conducted each year.

The MMHI ranked Enterprise as the number one rental company in 2006, with Avis and Hertz coming in second and third respectively.

Average customer satisfaction remained unchanged from the previous quarter at 78.9, and Payless showed the biggest improvement, moving up 2.8 to 75.1, while Advantage fell by 4.5 down to 76.1.

Market Metrix releases their newsletter quarterly and annually, providing rankings of the top hospitality brands by industry and giving detailed, in-depth reports about the data. For more information about Market Metrix, visit www.marketmetrix.com.

Comment On This Story

Name:  
Email:  
Comment: (Max. 10000 characters)  
Please leave blank:
* Please note that every comment is moderated.

Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Five Business Model Trends for 2017

As new forms of mobility take flight, the borders with traditional car rental are starting to erode.

Are Commercial Drone Deliveries Eminent in the U.S.?

Amazon just delivered its first package by drone in England. Will U.S. delivery fleets be able to take advantage soon?

Autonomous Vehicles and the Changing Role of the Fleet Manager

With fewer drivers and substantially longer fleet lifecycles, fleet managers will pivot to new job functions.

Job Finder: Access Top Talent. Fill Key Positions.