BEA Systems, Inc., a provider of enterprise infrastructure software, recently announced that Avis Budget Group, Inc., is building out a service-oriented architecture (SOA) powered by BEA WebLogic Server.
The SOA, known as the OMEGA (One Merged Enterprise and Global Architecture) platform, is built on BEA technology and is designed to help ensure a positive and consistent customer experience. The first application deployed on OMEGA was E-Receipts, which allows customers to receive electronic receipts via email.
OMEGA supports all customer contact channels including call centers, airport rental counters, standalone facilities, and the Internet.
Avis Budget is then able to reuse services created for one application on subsequent projects. For example, drivers who need rental cars while their personal cars are being repaired can often have their insurance companies pay for the rentals. Avis Budget is using the notification service originally built for E-Receipts to communicate with insurance carriers and drivers about payment authorization.