Enterprise Wins Market Metrix Hospitality Award

Market Metrix, LLC, a provider of customer and employee feedback and performance tools for the hospitality industry, recently announced that Enterprise Rent-A-Car won its annual Market Metrix Hospitality Index (MMHI) for 2007.

Along with the car rental company, Kimpton Hotels and Sun Country Airlines ranked number one in the hotel and airline customer satisfaction, respectively.

Since the Market Metrix was instituted in 2002, Enterprise has been recognized as the leader in customer satisfaction in the car rental industry 21 out of 22 times.

MMHI Top-Hospitality Rankings 2007:

Car rental: Enterprise

Hotel Overall: Kimpton Hotels

Airline: Sun Country

Luxury Hotels: Rosewood

Upper Upscale: Kimpton Hotels Upscale Hotels: Homewood Suites

Midscale w/ F&B: Park Plaza Hotels & Resorts

Midscale w/o F&B: Drury Inns

Economy Hotels: Jameson Inns

Timeshare Accommodations: Disney Vacation Club

Upscale Casino: Wynn Las Vegas

Casino: Borgata Casino

Hotel Reservations Website – Hotel Brand: SpringHill Suites

Hotel Reservations Website – Travel: Hotwire

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