CRS Speaker Presentations Posted

For those of you who missed the 2009 Car Rental Show and attendees who would like a refresher, seven Powerpoint presentations of seminars and panel discussions are available online at The presentations that are available are:

  • 5 Things You Can Do to Improve Creditworthiness — Roger Bernskoetter (PPT)
  • Enhancing Customer Service — Ken Stellon (PPT)
  • Preventing ID Fraud — Paul Simpson (PPT)
  • Using Rate Management Strategies — Steven Neudorff (PPT)
  • Strategic Industry Overview — Matt Darrah (PPT)
  • Panel: Fleet Planning—Now More Important than Ever (PPT)
  • Panel: Reservation Systems (PPT)

Registration is required to gain access to the presentations.

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