Bald Tires Slip through Safety Check

Alamo Rent A Car called it “rare and regrettable.” The auto rental company is referenced in an Internet article about a woman who rented a vehicle in which three out of the four tires were dangerously low on tread and a rear tire had a steel belt exposed.

The article, written by Mike McKnight and posted on WOWT.com, states that Susan Fidone rented a car with bald tires. She was renting the car for a 1,600-mile trip.

But Alamo apologized and upgraded her to another car. The worn tires on the original rental have been replaced.

Fidone took the vehicle home, and as she was packing the vehicle for her trip, a neighbor noticed the tires looked bad. “I thought he was joking,” Fidone said.

The Alamo spokesperson says the company’s safety check system is computer-based. Alamo added it had no idea how the bald tires slipped through without detection.

Comment On This Story

Name:  
Email:  
Comment: (Max. 10000 characters)  
Please leave blank:
* Please note that every comment is moderated.

 
 

Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

6 Takeaways from the 2018 International Car Rental Show

Technological solutions are finally moving from reality to theory, peer-to-peer platforms are being redefined, China has the biggest room for growth, while Sixt’s U.S. aspirations have only just begun.

The Irony of Customer Service in the Digital Age

Sure, any company would jump at the chance to use technology to reduce labor costs. But it also comes with some big, red, flashing warning lights.

Market Forces Driving Car Rental in 2018

An analysis of the conference calls of Avis Budget Group and Hertz Global Holdings reveal trends and initiatives involving fleet right sizing, pricing, ancillary revenue opportunities, and renting to ride-hailing drivers.

Job Finder: Access Top Talent. Fill Key Positions.

>