Allstate Roadside Services announced that it has been selected by Avis Budget Group Inc., as the exclusive provider of emergency roadside assistance services to Avis Rent A Car and Budget Rent A Car customers across the United States.
“We are extremely pleased that Avis Budget Group has chosen Allstate Roadside Services to provide our industry-leading roadside assistance capabilities to its rental customers,” said Patrick O’Brien, president of Allstate Roadside Services. “With nearly 50 years of roadside assistance experience, Allstate Roadside Services offers a combination of people, process and technology to deliver the peace of mind that Avis and Budget customers expect when they rent a vehicle.”
Allstate Roadside Services has a network of approximately 38,000 towing service providers nationwide, available to offer 24-hour towing, battery boost, flat tire change, lock out assistance and fuel delivery.
Avis and Budget renters will also benefit from the convenience of Allstate Roadside Services’ innovative Two-Way Towing feature, which ensures a replacement vehicle is delivered via tow truck to the customer’s location in the event of a breakdown. This feature offers customers the convenience of continuing their journey without returning to a rental location to obtain a replacement.
“Whether they’re driving for business or leisure, Avis and Budget customers want the peace of mind that comes with quality 24/7 roadside assistance as part of their rental agreement,” said Larry De Shon, executive vice president of operations for Avis Budget Group. “We selected Allstate Roadside Services because they share the commitment to customer satisfaction that our drivers expect and deserve.”