New Photo System to Check for Damages on Hertz Cars

Hertz Global Holdings Inc. is testing photographic equipment that will scan vehicles for damage before and after a rental, according to Bloomberg.com.

The equipment will take a high-resolution, digital image of a vehicle. Then, Hertz employees will compare the before and after photos for differences, as opposed to walking around a vehicle and marking any damages on a form.

Customers will sign a waiver acknowledging the damage checking process and be billed for any damages.

According to the report, the company loses as much as $170 million in damage payments a year.

Furthermore, Chairman and Chief Executive Officer Mark Frissora said that the photo system is part of a plan to use technology to improve customer service and increase efficiency.

Comment On This Story

Name:  
Email:  
Comment: (Max. 10000 characters)  
Please leave blank:
* Please note that every comment is moderated.

Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Five Business Model Trends for 2017

As new forms of mobility take flight, the borders with traditional car rental are starting to erode.

Are Commercial Drone Deliveries Eminent in the U.S.?

Amazon just delivered its first package by drone in England. Will U.S. delivery fleets be able to take advantage soon?

Autonomous Vehicles and the Changing Role of the Fleet Manager

With fewer drivers and substantially longer fleet lifecycles, fleet managers will pivot to new job functions.

Job Finder: Access Top Talent. Fill Key Positions.