Ziad Khoury: Increase Profits through a “Cultural Transformation” on the Frontline

Frontline Profit Machine will help a business increase profits by improving service and sales at the point of customer interaction, according to Khoury Performance Group. This is not just a matter of telling your staff to “focus on it” and to just “do it”; rather it requires a cultural transformation in the organization, encompassing among other things, training, a sense of ownership and empowerment among Frontline employees, measurement, and appropriate financial incentives—all part of the Khoury Performance Equation blueprint.

Ziad Khoury’s new book reveals:

  • How the Frontline can help increase top line revenue by 5 percent to 10 percent.
  • How to go beyond sales "improvement" to achieve peak performance.
  • How to sell this program internally within your organization for a win-win-win result for your customers’ employees and yourself.
  • How to develop the right environment to nurture a successful Frontline sales force.
  • How to implement the Khoury 6-Step Selling Process.
  • How you can use your company's Unique Recruitment Proposition to recruit sales talent.
  • How to develop best practice sales standards, the right measurement reports and the right training program.
  • How to design effective commission plans and how to recognize your staff and hold them accountable for results.
  • How to use the most effective sales tools to sculpt your team into a Frontline Profit Machine.

Special Pre-release Promotions Available Until Aug. 31

Don’t miss out on these limited-time offers and pre-release packages!

For information on bulk book/consulting packages or to order your copy of Frontline Profit Machine, please go to www.FrontlineProfitMachine.com.

Comment On This Story

Name:  
Email:  
Comment: (Max. 10000 characters)  
Please leave blank:
* Please note that every comment is moderated.

 
 

Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Trump and Regulations: An Alt-Fuel View

With 2025 emissions targets back in review, manufacturers, alt-fuel, and alt-power suppliers weigh in on the potential impacts of Trump’s initiatives.

Why GM’s Telematics Announcement is a Really Big Deal

Enabling a telematics connection at the factory — and not through an aftermarket hardware installation — is a game changer for fleets.

Four Thoughts From the 2016 Conference Calls

Sifting through the notes of Avis Budget Group’s and Hertz Global Holdings’ recent fourth quarter conference calls give us some trend lines to watch out for in 2017. (Of course, this gives us an incomplete snapshot, as Enterprise Holdings is privately held.)

Job Finder: Access Top Talent. Fill Key Positions.

>