Downturn Hits Avis Call Center in New Brunswick

Citing “significant financial challenges” because of a slump in travel, the credit crunch, and problems selling used cars, Avis Budget Group Inc. said Tuesday it is laying off all 220 workers at its call center in Fredericton, New Brunswick, according to the New Brunswick Business Journal.

About 130 workers will be laid off by mid-December from the Fredericton call center, which fields inbound calls related to car rentals. The remaining 90 employees will stay on until the end of June, as Avis is consolidating its contact centers to Tulsa, Okla.

The company is offering employees severance, benefits, training, and outplacement support, a company spokeswoman said.

Comment On This Story

Name:  
Email:  
Comment: (Max. 10000 characters)  
Please leave blank:
* Please note that every comment is moderated.

 
 

Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Another Ridiculous “Used Fleet Vehicle” Scandal

While media reports concentrate on the sting and the “outrage,” where’s the empirical evidence that fleet vehicles are less mechanically sound than vehicles sold from private owners?

Will IoT Herald a New Era in Fleet Efficiency?

With the ELD rule finally in effect, small fleet operators need to hunt for new efficiencies. In transportation logistics, Internet of Things (IoT) systems could have similar lasting impacts as telematics.

Will Cars Become Transportation Appliances?

The cars are still the stars, but this year’s L.A. Auto Show revealed an auto industry at a crossroads.

Job Finder: Access Top Talent. Fill Key Positions.

>