Auto Rental News announces the speakers and topics for the International Operators' seminar at the 2011 Car Rental Show.
Hosted by Angela Margolit of Bluebird Auto Rental Systems, this pre-conference session is scheduled for Tuesday, March 8, from 10 a.m. to noon. CRS international attendees will learn about the latest trends and techniques to implement in their operations.
Margolit will give attendees a chance to interact with the newest technology for going mobile, including signature pads and handheld devices.
Roy Bricker, COO of Element Payment Services, will discuss how important new security mandates in the credit card industry will affect car rental. In the U.S., new Payment Card Industry Data Security Standards (PCI DSS) influenced the development of technology solutions to ease the cost and complexity of compliance. Outside the U.S., countries including the U.K. and most recently Canada are now mandating chip-and-PIN technology at the point of sale. Bricker, who was involved in the development of smart cards (chip and PIN) at MasterCard, will demonstrate devices.
Joe Knight, vice president of business development for Fox Rent A Car, will introduce Fox's new affiliate program, which gives overseas operators the opportunity to align with this growing discount brand and offers them access to the Global Distribution Systems (GDS).
Where and how do you source top-notch talent these days? Join Jim Davis and Tom Sabol of Leslie Saunders for a session full of hiring and training best practices. Participants will take home ideas on finding candidates for the job, hiring the right team members and training them for success.
Finally, Mike DeLorenzo, general manager of Next Car and vice president of Rent-A-Wreck of America, will discuss rate utilization and rate yield management. DeLorenzo will give tips to develop a forecast strategy, manage advance bookings, understand market pricing trends and control demand to attain your utilization goals.
This seminar is for international attendees only. Pre-registration is required. Click here to register and save $100 on your full show pass!