Enterprise Holdings Addresses Customers’ Traffic Fines in Annual Reminder to Local Governments

Enterprise Holdings notified more than 6,500 local governments in the United States and Canada in an ongoing effort to help address outstanding fines for traffic, parking and toll violations by car rental customers

The annual reminder, sent on Aug. 2, directed government officials to deliver notice of any outstanding tickets and fines to the company’s shared services centers in Tulsa and Toronto.

Enterprise Holdings has consolidated and processed citation data for all three brands, Alamo Rent A Car, Enterprise Rent-A-Car and National Car Rental, at its shared services centers since 2007. Information about violators is reviewed and transmitted to the proper government officials, allowing their local courts to enforce citations more rapidly and reduce backlogs of unpaid fines.

Some locations have different regulations on the payment of tickets, but according to Enterprise Holdings VP Gary Cunningham, Enterprise wants local officials to work directly with car rental customers.

“Budgets continue to be very tight for local governments, and we know how much these cities and towns depend on revenue from various traffic, parking and toll violators. Extensive and costly delays in collecting these fines can impact a variety of important taxpayer services,” Cunningham said. “Streamlining the turnaround of this information enables us to help local officials quickly identify individuals who owe fines so they can deal directly with them to collect payment.”

Comment On This Story

Name:  
Email:  
Comment: (Max. 10000 characters)  
Please leave blank:
* Please note that every comment is moderated.

Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

The Truth Behind Compact Van Depreciation

Why are large van values holding up better than their compact counterparts, and will it last?

Car Rental’s Call to Action on Autonomous Vehicles

The car rental industry has built-in advantages to support a world with driverless cars, but it needs to take the next step in partnering with autonomous vehicle stakeholders.

Job Finder: Access Top Talent. Fill Key Positions.