National Car Rental Introduces Return Alerts to Club Members

National Car Rental launched its new Return Alerts to Emerald Club members to enhance efficiency, choice and convenience in their business travel on Aug. 1.

The new service sends email alerts to Emerald Club members four hours in advance of a scheduled car rental return. Included in the alert is the return location address and airport name, a link to a map guiding the customer to the return location and a contract number to call to extend the reservation.

Return alerts will assist customers renting two days or longer in the United States and Canada.

"Return Alerts enhance the travel experience by providing travelers with automatic email notifications that remind them of their vehicle drop-off time and location, even in the midst of a busy schedule," said National Car Rental Assistant VP of Marketing Rob Connors.

Comment On This Story

Name:  
Email:  
Comment: (Max. 10000 characters)  
Please leave blank:
* Please note that every comment is moderated.

Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Autonomous Vehicles and the Changing Role of the Fleet Manager

With fewer drivers and substantially longer fleet lifecycles, fleet managers will pivot to new job functions.

2017: Fleet Mix Will Be Paramount

Car rental companies are migrating to vehicle segments with better residual values, though not without bumps in the road.

Auto Rental Summit: Five Trend Lines

Taking in the seminars, discussions, and networking at the 2016 Auto Rental Summit, trend lines emerged around shifts in model mix, data protection issues, increasing labor costs, workforce engagement, and new platforms to rent cars.

Job Finder: Access Top Talent. Fill Key Positions.