National Car Rental Introduces Return Alerts to Club Members

National Car Rental launched its new Return Alerts to Emerald Club members to enhance efficiency, choice and convenience in their business travel on Aug. 1.

The new service sends email alerts to Emerald Club members four hours in advance of a scheduled car rental return. Included in the alert is the return location address and airport name, a link to a map guiding the customer to the return location and a contract number to call to extend the reservation.

Return alerts will assist customers renting two days or longer in the United States and Canada.

"Return Alerts enhance the travel experience by providing travelers with automatic email notifications that remind them of their vehicle drop-off time and location, even in the midst of a busy schedule," said National Car Rental Assistant VP of Marketing Rob Connors.

Comment On This Story

Comment: (Max. 10000 characters)  
Please leave blank:
* Please note that every comment is moderated.


Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Market Forces Driving Car Rental in 2018

An analysis of the conference calls of Avis Budget Group and Hertz Global Holdings reveal trends and initiatives involving fleet right sizing, pricing, ancillary revenue opportunities, and renting to ride-hailing drivers.

Trends Moving the Truck Market

Storylines that emerged from the 2018 Work Truck Show include the increasing need for on-site productivity, inclusion of active safety systems in trucks, DPF frustrations affecting product decisions, data management, and the growing link between fleet management and company revenue.

MIT Study Reinforces the Newfound Importance of Fleet

Uber and Lyft drivers make far less when factoring vehicle expenses, though the actual numbers are now in dispute. A proper lifecycle cost analysis would’ve helped, and shows the benefit of collaboration with fleet professionals.

Job Finder: Access Top Talent. Fill Key Positions.