Avis Budget Group Now Offers Translated Rental Agreements

Avis Budget Group Inc. announced this week that Avis Car Rental and Budget Car Rental customers can now receive their rental agreement translated into a more convenient language. Available as a courtesy to customers at participating airport locations across North America, international travelers can request a copy of their rental agreement in French, German, Portuguese or Spanish.

"International inbound customers are one of our fastest-growing and most profitable segments, so it's important that we work to exceed these travelers' expectations," said Gina Bruzzichesi, senior vice president of customer experience, Avis Budget Group. "Providing these customers with rental agreements rendered in their native language, or a language that may be more convenient to them than English, is another step toward enhancing their customer experience and creating customer loyalty."

The new offering is available at corporate Avis and Budget airport facilities at the nation's top international arrival cities, including Atlanta, Boston, Chicago, Dallas, Houston, Los Angeles, Miami, New York, Orlando, San Francisco and Washington.

Comments

  1. Alex Maynez [ May 21, 2013 @ 01:10PM ]

    International travelers' expectations are that they will not be treated as unenlighted or pedestrian. Offering a rental agreement in their language would be an affront to their refinement especially if the translation is subpar. These folks pride themselves in speaking several languages.

  2. raj [ May 22, 2013 @ 11:13PM ]


    A good cab services company should offer you not just punctuality and reliability, but also ease of booking. Cab services also endow you the added benefit of calling them up from virtually anywhere throughout the area. We provide <a href="http://www.cabrentalchandigarh.com/">cab rental service in Chandigarh</a> at very affordable price

Comment On This Story

Name:  
Email:  
Comment: (Max. 10000 characters)  
Please leave blank:
* Please note that every comment is moderated.

Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

The Truth Behind Compact Van Depreciation

Why are large van values holding up better than their compact counterparts, and will it last?

Car Rental’s Call to Action on Autonomous Vehicles

The car rental industry has built-in advantages to support a world with driverless cars, but it needs to take the next step in partnering with autonomous vehicle stakeholders.

Job Finder: Access Top Talent. Fill Key Positions.