Enterprise Notifies Local Governments to Help Address Outstanding Traffic Fines

In an annual effort to help address outstanding fines for traffic, parking and toll violations by car rental customers, Enterprise Holdings has notified more than 7,000 local governments in the U.S. and Canada and submitted the company’s contact information as part of the public record.

According to Enterprise Holdings — which owns and operates Enterprise Rent-A-Car, Alamo Rent A Car and National Car Rental brands — the ongoing effort directs government officials to deliver notice of any outstanding tickets and fines to the company’s shared services centers in Tulsa, Okla., and Toronto.

“We continue to see positive results from streamlining the turnaround of this information,” said Gary Cunningham, senior vice president at Enterprise Holdings. “It enables us to help local officials quickly identify individuals who owe fines so they can work with them directly to collect payment.”

Laws differ from state to state and municipality to municipality. In some locations, car rental companies are legally required to pay violations on behalf of their customers, while other communities enable companies to transfer liability to those responsible for the traffic fine.

“Our continued preference is for local officials to work directly with car rental customers — it’s the most efficient and cost-effective method for processing fines,” said Cunningham.

In some locations, the ticket enforcement process is further complicated by unmanned, electronic toll booths (or “cashless toll roads”) that require the driver to have a local payment device to pass through legally.

As a result, the Enterprise, Alamo and National brands continue to offer a service that allows customers to drive through video tolls worry-free. TollPass Automatic is available to car rental customers in Florida, North Carolina, Texas, Colorado, Northern California, Washington, Vancouver, British Columbia and Toronto, according to Enterprise Holdings.


  1. Bull C. Rap [ October 1, 2013 @ 04:40PM ]

    This is just Enterprise passing the cost of collection to the local authorities because in almost all cases they are liable for no payment to the government.

Comment On This Story

Comment: (Max. 10000 characters)  
Please leave blank:
* Please note that every comment is moderated.


Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Market Forces Driving Car Rental in 2018

An analysis of the conference calls of Avis Budget Group and Hertz Global Holdings reveal trends and initiatives involving fleet right sizing, pricing, ancillary revenue opportunities, and renting to ride-hailing drivers.

Trends Moving the Truck Market

Storylines that emerged from the 2018 Work Truck Show include the increasing need for on-site productivity, inclusion of active safety systems in trucks, DPF frustrations affecting product decisions, data management, and the growing link between fleet management and company revenue.

MIT Study Reinforces the Newfound Importance of Fleet

Uber and Lyft drivers make far less when factoring vehicle expenses, though the actual numbers are now in dispute. A proper lifecycle cost analysis would’ve helped, and shows the benefit of collaboration with fleet professionals.

Job Finder: Access Top Talent. Fill Key Positions.