Europcar Launches GoZen in Australia and New Zealand
Europcar Australia and New Zealand is now offering its GoZen product to customers. It covers theft and damage to a rental car, including damage to the windshield, headlights and tires.
Europcar Australia and New Zealand has launched GoZen – a product that covers theft and damage to a rental car. And it’s the only product that includes full cover for damage to the windshield, headlights and tires.
“No one ever expects to damage their vehicle but — as we all know — accidents can happen,” says Ron Santiago, Europcar Australia and New Zealand managing director. “That’s why we introduced GoZen — an easy-to-understand product that provides complete cover with zero damage liability. We want to provide our customers with the best rental car experience where they can enjoy their journey free of stress and worry.”
Introduced in Europe earlier this year, GoZen is now available to customers across Australia and New Zealand to drivers of any age — even the 21 to 25 age bracket, says Santiago.
When booking a rental vehicle, customers are given the option to purchase GoZen cover. GoZen does not cover damage caused by negligent driving or improper use of the vehicle, according to Europcar.
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