The Hertz Corp. now has 55 ExpressRent kiosk locations throughout New York City. According to the company, Hertz is the first car rental company to offer customers the ability to complete the entire rental transaction using a kiosk that provides interactive and face-to-face communication with rental agents 24 hours a day, seven days a week.
Hertz plans to expand to more than 100 kiosk locations in early 2014.
"Many New Yorkers don't own cars, and there's high demand for easily accessible rental options on short notice,” said Mark P. Frissora, Hertz chairman and chief executive officer. “ExpressRent kiosks give customers increased convenience to rent whenever they choose from a location close to their home or workplace. Already, rentals booked at Hertz's ExpressRent Kiosks represent more than 10% of our New York City transactions."
Currently, Hertz has more than 725 kiosks at more than 535 airport and off-airport locations in the U.S. and Europe.