J.D. Power Releases 2014 Initial Quality Study

Screenshot via J.D. Power.
Screenshot via J.D. Power.

Overall new-vehicle quality declined slightly among vehicles sold in 2013 as automakers dealt with challenges caused by integrating more sophisticated technologies into their vehicles, according to the J.D. Power 2014 U.S. Initial Quality Study.

Problems encountered by vehicle owners in 2013 increased to 116 problems per 100, an increase from the 113 problems per 100 in 2012, according to the study, which was released June 18.

For the second year in a row, Porsche claimed the top slot with only 74 problems per 100. Jaguar (87), Lexus (92) and Hyundai (94) rounded out the top four with less than 100 problems per 100.

General Motors received the most segment awards for top quality with six for its Buick Encore (small SUV), Chevrolet Malibu (mid-size car), Chevrolet Silverado HD (large heavy duty pickup), Chevrolet Suburban (large SUV), GMC Terrain (compact SUV), and GMC Yukon (large SUV).

Hyundai received five awards for its Accent (small car), Elantra (compact car), Genesis (mid-size premium car), Kia Cadenza (large car), and Kia Sportage (small SUV).

Ford recieved three awards for its Edge (small SUV), Lincoln MKX (mid-size premium SUV), and F-150 (large light-duty pickup). Nissan also recieved three for its Juke (small SUV), Infiniti QX50 (compact premium SUV), and QX80 (large premium SUV). Fiat Chrysler earned two awards for its Dodge Challenger (mid-size sporty car) and Chrysler Town & Country (minivan).

Read the full release here.

Comment On This Story

Name:  
Email:  
Comment: (Max. 10000 characters)  
Please leave blank:
* Please note that every comment is moderated.

Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

The Truth Behind Compact Van Depreciation

Why are large van values holding up better than their compact counterparts, and will it last?

Car Rental’s Call to Action on Autonomous Vehicles

The car rental industry has built-in advantages to support a world with driverless cars, but it needs to take the next step in partnering with autonomous vehicle stakeholders.

Job Finder: Access Top Talent. Fill Key Positions.