Hertz Launches Inspection Program

Once a vehicle has been inspected, Hertz puts a signed card from the Certified Clean & Safe Program on the vehicle's steering column. Photo credit: The Hertz Corp.
Once a vehicle has been inspected, Hertz puts a signed card from the Certified Clean & Safe Program on the vehicle's steering column. Photo credit: The Hertz Corp.

The Hertz Corp. has announced a new set of protocol for rental car maintenance and cleanliness. Starting at all U.S. Hertz airport and suburban locations in the next month, Hertz’s Certified Clean & Safe program outlines a 35-point checklist to verify each rental vehicle as certified clean and safe.

At each Hertz location, there is a dedicated maintenance and cleaning area for vehicle inspections. Once the vehicle is certified, a representative places a signed card on the vehicle’s steering column, says Hertz.

The clean inspection includes door panels/pockets, dashboard and steering, front and back seats, glove compartment, inside and outside windows and mirrors, cup holders, console, odors and exterior, according to Hertz.

And the safe inspection includes the windshield and wipers, spare tire/tools, owner's manual, inside and outside lights, warning lights, tires and tread, AC and heater, seat belts, antenna and fuel.

Prior to its company-wide launch, the program was piloted at three Hertz locations in San Diego, Dulles, Va., and Cincinnati, where it received high remarks from both employees and customers for its transparency, according to the company.

“At Hertz, we're committed to ensuring our vehicles are clean and safe before each rental,” said Mark P. Frissora, Hertz chairman and CEO. “With the Certified Clean & Safe program, we're taking steps to share our internal processes and are providing a personal touch and added sense of security for customers, knowing their rental has undergone a 35-point cleaning and inspection process prior to being rented.”

To learn more about the Clean & Safe program, visit www.hertz.com.

Comment On This Story

Name:  
Email:  
Comment: (Max. 10000 characters)  
Please leave blank:
* Please note that every comment is moderated.

 
 

Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Safety Tech: Crash Avoidance or Sensory Overload?

As advanced safety technologies become even more pervasive on mainstream vehicles, are we creating “stupid drivers?"

Own the Fleet, Own the Future

In the dialogue surrounding new transportation paradigms, fleets have been off the public radar until recently. Here’s what’s going on, and a way for you to participate in the conversation.

Car Rental Rates Up, Fleet Sales Down — Correlation?

Car rental companies’ recent fleet discipline is needed now more than ever.

Job Finder: Access Top Talent. Fill Key Positions.

>