Hertz Launches Inspection Program
To prepare each vehicle before it’s rented, Hertz’s Certified Clean & Safe program features a 35-point checklist, including inspections of door panels, seats, windows, mirrors and lights.

Once a vehicle has been inspected, Hertz puts a signed card from the Certified Clean & Safe Program on the vehicle's steering column. Photo credit: The Hertz Corp.

The Hertz Corp.
The Hertz Corp. has announced a new set of protocol for rental car maintenance and cleanliness. Starting at all U.S. Hertz airport and suburban locations in the next month, Hertz’s Certified Clean & Safe program outlines a 35-point checklist to verify each rental vehicle as certified clean and safe.
At each Hertz location, there is a dedicated maintenance and cleaning area for vehicle inspections. Once the vehicle is certified, a representative places a signed card on the vehicle’s steering column, says Hertz.
The clean inspection includes door panels/pockets, dashboard and steering, front and back seats, glove compartment, inside and outside windows and mirrors, cup holders, console, odors and exterior, according to Hertz.
And the safe inspection includes the windshield and wipers, spare tire/tools, owner's manual, inside and outside lights, warning lights, tires and tread, AC and heater, seat belts, antenna and fuel.
Prior to its company-wide launch, the program was piloted at three Hertz locations in San Diego, Dulles, Va., and Cincinnati, where it received high remarks from both employees and customers for its transparency, according to the company.
“At Hertz, we're committed to ensuring our vehicles are clean and safe before each rental,” said Mark P. Frissora, Hertz chairman and CEO. “With the Certified Clean & Safe program, we're taking steps to share our internal processes and are providing a personal touch and added sense of security for customers, knowing their rental has undergone a 35-point cleaning and inspection process prior to being rented.”
To learn more about the Clean & Safe program, visit www.hertz.com.
More Rental Operations

Sixt Revenue Tops $2.4 Billion in First Half of 2026
Sixt’s first-half revenue surpassed $2.4 billion for the first time as demand outpaced fleet growth, lifting utilization and earnings despite weaker consumer sentiment in North America.
Read More →
In Memoriam: Bobby Klyce, Avis Licensee Legend
The longtime Birmingham Avis operator and 2018 Auto Rental News Impact Award recipient was remembered as an advocate for independent licensees and the broader car rental industry.
Read More →How to Build Custom Fleet Tools With AI and Vibe Coding [Webinar]
A new Automotive Fleet webinar explores how fleet managers are using AI and vibe coding to automate routine work and create simple operational tools without traditional programming skills.
Read More →
Car Rental Rates Forecast to Rise 3.6% in 2026 Before Easing in 2027
Car rental rates are projected to rise less than airfares and hotel rates in 2026, then become the only major travel category forecast to decline in 2027, according to projections from GBTA and ALTOUR.
Read More →
Avis Cuts Fleet as Summer Demand Trails Expectations
Avis Budget Group increased second-quarter earnings despite lower Americas revenue and softer-than-expected summer demand. The company also expanded Avis First and advanced its autonomous fleet operations with Waymo.
Read More →
Why Bookings Are Only the Start of the Rental Day
A reservation captures demand. The operating test is whether the business can keep the customer, vehicle, commercial terms, and next action aligned until the rental is closed.
Read More →
This Is the Oldest Car Rental Advertisement You’ll Ever See
This ad for Saunders Drive it Yourself, believed to be the first car rental company in the U.S., was found in an Omaha phone book from 1926.
Read More →
The Desk Upsell Is Costing Operators More Than it Earns
Counter upsells generate revenue, but they can also slow transactions, erode trust, and cost repeat business. Fully inclusive pricing may offer operators a better path to long-term value.
Read More →
U-Save Expands Indian Ocean Presence with New Master Franchise for Mauritius
The franchise has been acquired by Mauritian travel entrepreneur Umarfarooq Omarjee, an established figure in the island's tourism and mobility sector.
Read More →
Global Carsharing Fleet Projected to Reach 768,000 Vehicles By 2030
A new Berg Insight forecast outlines several business models driving the projected growth in public carsharing worldwide through 2029.
Read More →
