Apex Named Top New Zealand Rental Company

Photo via Tzuhsun Hsu/Flickr.
Photo via Tzuhsun Hsu/Flickr.

New Zealand-based Apex Car Rentals has been named the top New Zealand car rental company by ratings company Canstar Blue.

According to this customer satisfaction survey in New Zealand, Apex received the highest rating of five stars for overall consumer satisfaction to achieve the “Most Satisfied Customers Award — Hire Cars” in a contest of six major vehicle rental brands.

Apex received five-star ratings in the areas of overall satisfaction, value for money, vehicle availability, booking process and transparency of fees and costs, says the company.

"A staggering 84% of New Zealand survey respondents report that they do their due diligence and check hire car prices online before making a purchase," said Kathryn O'Neil, managing director, New Zealand, Avis Budget Group, parent company of Apex. "But we also know our customers want to have an outstanding car hire experience, and our industry-leading customer service ratings can help travelers get more than just a great price on a great car."

Partnering with Colmar Brunton research, Canstar Blue gathered the results from respondents within a survey group who have rented a car in New Zealand in the last 12 months.

Comment On This Story

Name:  
Email:  
Comment: (Max. 10000 characters)  
Please leave blank:
* Please note that every comment is moderated.

 
 

Newsletter: Sign up to receive latest news, articles, and much more.

Read the latest

Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Another Ridiculous “Used Fleet Vehicle” Scandal

While media reports concentrate on the sting and the “outrage,” where’s the empirical evidence that fleet vehicles are less mechanically sound than vehicles sold from private owners?

Will IoT Herald a New Era in Fleet Efficiency?

With the ELD rule finally in effect, small fleet operators need to hunt for new efficiencies. In transportation logistics, Internet of Things (IoT) systems could have similar lasting impacts as telematics.

Will Cars Become Transportation Appliances?

The cars are still the stars, but this year’s L.A. Auto Show revealed an auto industry at a crossroads.

Job Finder: Access Top Talent. Fill Key Positions.

>