Safe Rental Car Act Passes as Part of Highway Bill

The recall bill will become law on June 1, 2016. The law exempts companies with rental or loaner fleets of fewer than 35 vehicles.


Fox Affiliate Opens at New Border Crossing Facility

Fox is now taking reservations through affiliate Mex Rent-A-Car at the Cross Border Xpress terminal in San Diego, a new type of border crossing between the U.S. and Mexico.


The Path to Passage of the Recall Bill

The successful passage of recall legislation was the result of consensus building, working with legislators and understanding what car rental customers want.


Car Rental Q&A: Tips for Interviewing Millennials and Keeping Them Motivated?

A car rental operator notices that most of the resumes on his desk are coming from candidates in the millennial generation. He asks for tips on how to interview millennials and how to keep them motivated in the workplace.


Unlocking the Loyalty of Millennials

If millennials are happy with an experience, they are more likely to share the positive experience with their personal networks. This can create positive word-of-mouth marketing opportunities for the car rental industry.


Globe Car Rental Opens Kiosk Location

Globe Car Rental, a Montreal-based car and truck rental company, has rolled out its interactive car rental kiosks at a new location in Montreal.


Enterprise Launches Exotic Car Collection in UK

Enterprise Rent-A-Car has launched its new Exotic Car Collection in the U.K. at Heathrow Airport. The collection includes luxury and sports car brands such as Rolls-Royce, Lamborghini, Porsche and Ferrari.


Uber Tops Car Rental in Business Travel

For the first time, Uber finished ahead of car rental for total national ground transportation for business travelers in fourth quarter 2015, according to Certify’s SpendSmart Report.


L.A. Airport Requests Construction Bids for Rental Facility

Los Angeles World Airports, the agency that operates Los Angeles International Airport, will hold a meeting for potential bidders for its Landside Access Modernization Program, which includes a consolidated rental car facility.


Avis Budget Increases Share Repurchase Authorization by $300M

As part of an agreement with SRS Investment Management, Avis Budget Group has increased its share repurchase authorization by $300 million and appointed a new director on its board.


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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

The Ripple Effect of a Positive Customer Service Experience

They say customer service is the new marketing. A recent experience on Virgin America validates that point.

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For the types of employees that view the job you gave them as transitory, how do you get them to respect the job they have right now?

The Wrong Side of History

You’re either for the practice of allowing the selling of used vehicles with open recalls or against it.

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