Avis Recognized for Customer Loyalty for 11th Consecutive Year

The car rental company is named the top car rental company in customer loyalty by the Brand Keys Customer Loyalty Engagement Index. The annual study examined customers' relationships with 518 brands in 71 categories.


Ergonomics is Often the ‘Missing Link’ in Equipment Specifications

Under OSHA regulations, an employer must provide a workplace (which includes work vehicles) free from recognized hazards. Workers' Comp claims resulting from use of inappropriately spec'ed add-on equipment is on the rise. Poor equipment spec'ing can result in expensive litigation. Ergonomics is also an accident avoidance issue. Poor ergonomics reduces driver comfort, increasing fatigue, a key contributor to preventable accidents.


Dollar Thrifty to Open 28 New Franchises

The car rental company said it will add 19 domestic and nine international franchises. As of Dec. 31, 2009, in addition to the 296 company-operated stores, Dollar Thrifty has 1,262 franchise locations in 81 countries.


Dollar Thrifty Completes $200 Million Asset-Backed Financing

The transaction provides the company with the funding to complete expected fleet purchases, DTG’s President and CEO Scott L. Thompson said. "It also confirms that the company is again able to access vehicle financing at competitive rates and enhancement levels and highlights our plan to lower the overall interest carry cost of our fleet consistent with our focus on return on assets," he added.


Florida Regulators Investigate Electronic Toll Systems

Florida state regulators are investigating the Hertz Corp.'s use of electronic toll-paying systems, after five customers told officials they were not properly notified that the vehicles they rented in Florida were registered with a company called PlatePass.


Daimler's Car2Go to Launch May 21 in Austin

car2go N.A. LLC said it will publicly launch in May its car-sharing program in Austin and that it will extend its successful pilot partnership with the City of Austin for an additional six months.


Advantage Offers 5% Discount for Booking Online

The five-percent discount is available on all qualifying weekly car reservations made through now through May 31, 2010. Advantage Rent a Car, a wholly-owned subsidiary of Hertz Global Holdings Inc., operates in 25 markets throughout the United States.


Car Rental Companies Launch Mobile Apps for iPhone

The applications allow customers to search for rental locations, sort through potential reservations by vehicle type and price, and book their reservations.


Hybrid and Car-Sharing Program to Launch in Kauai

Through a partnership between GreenCar Hawaii and the Grand Hyatt Kauai, visitors will be able to rent hybrid SUVs directly from the hotel.


Rent2Buy.com Launches Interactive Marketplace

The technology and business model behind Hertz’s Rent2Buy program now applies to other big-ticket items such as real estate, boats, designer fashions and jewelry.


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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

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