Tagged Accident Management

Car Rental Q&A: How Can I Lower My Vehicle Liability Insurance Premium?

Q: The automobile liability insurance premium for my rental cars is costly. It is our location’s biggest expense after my employee costs. Some of my associates in other states pay much less per car, per month than I do. What can I do to minimize this expense?

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Rockford Police Request Open Communication with Car Rental Companies

Due to the high volume of offenders who use rental cars to commit crimes, the Rockford Police Department is trying to open up lines of communication with the car rental companies in the area.

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Family Gets Full Refund After Rental Car Plunges Off Ferry

Fox Rent A Car was first reported to have refused a refund to a family whose rental car was bumped by another vehicle off the ferry boat. The company said it did not know at the time of the claim that the family was not at fault, according to the Orange County Register.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Why Do We Visit Capitol Hill?

Members of the American Car Rental Association met with U.S. senators, representatives, and their aides last week. Here’s why bringing the message to this forum matters.

The Customer Isn’t Always Right

Not caving to a customer with a blatant agenda may have consequences, especially for a small rental company that relies on stellar Yelp ratings to advertise. But business integrity must prevail.

The Truth Behind Compact Van Depreciation

Why are large van values holding up better than their compact counterparts, and will it last?

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