Tagged Social Media

How to Capture Millennial Renters

Millennials will one day constitute your largest customer base. Reaching them entails a diversified product offering, social interaction, streamlining the rental process, and marketing the experience.

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What Can Rental Companies Do to Extract More Revenue From Their Rentals?

At the end of a rental or reservation call, a rental agent should always ask to book future rentals.

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National Car Rental Launches Promotion on Twitter

As part of its annual One Two Free promotion, National Car Rental is launching its new “One Two Free” Twitter sweepstakes now through Nov. 14.

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How Social Media Impacts Customer Service

We talked to rental operators and marketing specialists to learn more about how a rental company’s activity on social media can improve its customer service while expanding its brand.

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Access ICRS Keynote Audio on Facebook

The International Car Rental Show (ICRS) live-streamed a portion of the event and it’s now available to access on the Auto Rental News’ Facebook page.

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ICRS Keynote to Be Live-Streamed on Facebook

For the first time, the International Car Rental Show (ICRS) will live-stream a portion of the event on Auto Rental News’ Facebook page.

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The Yelp Conundrum: Responding to Negative, False Online Reviews

Alaska Auto Rental received a negative Yelp review from a person whose information was demonstrably false. As a business owner, how do you respond?

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National Offers Chance to Win VIP Package to Ryder Cup

National Car Rental, the official rental car of the PGA of America and an Official Partner of the 2016 Ryder Cup, is offering a chance to win a two-person VIP package to the 2016 Ryder Cup.

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Recruiting, Retaining and Understanding the Millennial Workforce

In order to engage millennial hires, your strategy should not only include social media recruitment, but also ways to foster your company's culture while managing it on the outside.

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Top 10 Features of 2015 on Auto Rental News

Carsharing, leasing and technology were popular topics among the most read feature stories on AutoRentalNews.com during 2015.

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Super Cheap Car Rental Announces Winner of Contest

Super Cheap Car Rental has announced the winner of its “Not So New Car Rental Giveaway Contest.” Sarah Jane Cass received the 2006 Toyota Corolla.

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Customer Service: Phone Calls Top Social Media, Email

Although social media continues to grow in volume each month, phone inquiries are still the most popular form of communication for Enterprise Holdings’ car rental customers.

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How Rental Companies Stay Engaged on Social Media

Several car rental operators share details on what has helped them interact and stay connected with social media users.

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Which Social Media Channels Best Fit Your Company?

With a growing number of platforms to choose from, it's important to focus on those that can bring the most user engagement and brand recognition.

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Avoiding Social Media Mistakes

When developing your company's social media plan, it's important to focus on user engagement and brand monitoring, as well as being open to professional guidance.

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Car Rental Q&A: Tips for Starting a Company Blog?

A car rental operator asks for tips on how to start a company blog. Blogs can be a cost-effective way to drive traffic to your website, especially if you share the blogs through social media channels.

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Thrifty, Hertz Take Top Ranks in Social Media Performance List

Engagement Labs, a technology and data company, has released a list of the top U.S. car rental companies based on their social media performance on Facebook and Twitter. Thrifty Car Rental took first place for Facebook while Hertz took the top spot for Twitter.

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Super Cheap Car Rental Extends Facebook Contest

Super Cheap Car Rental in Los Angeles has expanded its “Not So New Car Rental Giveaway Contest” deadline to bring in more participants. Contestants must submit a selfie to Facebook with a short caption that explains why they love Super Cheap.

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Super Cheap Rental Uses Social Media for Customer Support

Los Angeles-based Super Cheap Car Rental will be using a variety of social media platforms (Facebook, Twitter, WeChat, etc.) to answer questions and connect with the rental community.

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Advantage Partners with Ad Agency to Target Business Travelers

Advantage Rent A Car is partnering with LMO Advertising to transform its business model and advance sales and customer loyalty. This transformation includes employee service training, a new vehicle fleet and a new nationwide flat-rate program for business travelers.

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Auto Focus Blog: A blog covering fleets, auto rental and the business of cars

Will Cars Become Transportation Appliances?

The cars are still the stars, but this year’s L.A. Auto Show revealed an auto industry at a crossroads.

U.S. Car Rental: Sanity in the Face of Disruption

A newfound austerity in fleeting is producing a domino effect of benefits for 2018.

Understanding The Fleetification of Everything

As fleet miles increase exponentially, and as new stratum of fleet enter both consumer and business use cases, the "founding fathers" who gathered at Fleet Forward in Miami last week have some work to do.

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