Auto Rental Summit and CarRentalExpress.com, a comparison and bookings site dedicated to independent car rental agencies, announce an agreement to present the first Renter Rated Award by CarRentalExpress.com at the 2013 Auto Rental Summit in Hollywood, Fla., Nov. 4-5. This award will be presented to the independent car rental agency that scores the highest in the Renter Rated Program from Dec. 1, 2012 - Sept. 30, 2013.
Renter Rated is a CarRentalExpress.com exclusive program that allows renters to review and rate their CarRentalExpress.com rental in 10 categories using 1 to 5 stars, along with an opportunity to provide written comments about the rental.
Renter Rated, in existence since 2005, has thousands of ratings of car rentals, said Stan Levy, chair of Express Internet Technologies, the parent company of CarRentalExpress.com. “There are many independent car rental agencies that excel in customer service with great fleets and competitive pricing,” Levy said. “These independents will all be in the running to receive the first of this annual award.”
“The Renter Rated Program and Renter Rated Award represent an important step to showcase the great customer service of independent car rental companies,” said Chris Brown, executive editor of Auto Rental News. “We’re delighted to present the award at Auto Rental Summit, an event dedicated to improving customer service.”
For more information on the Renter Rated Program, visit CarRentalExpress.com and follow the Agency Renter Ratings link.
Auto Rental Summit is a groundbreaking training and education conference designed to improve customer service and enhance revenue of car rental operations. Auto rental managers, executives and employees from corporate, franchised and independent companies from North America and overseas are invited to attend.
The 2013 Auto Rental Summit will be held at the Seminole Hard Rock Hotel & Casino in Hollywood, Fla., less than seven miles from the Fort Lauderdale-Hollywood International Airport.