Roanoke-Blacksburg Regional Airport has added a customer facility charge for rental car customers, according to a report by WDBJ 7. The fee will help build a new rental car facility and upgrade the parking lot.
The fee is about $3 per car per day, totaling nearly $800,000 a year, according to the report.
Currently, the on-airport rental companies have the customer service counters in the airport’s lobby and the maintenance is off-site, according to the report. The airport wants to combine it all to make it easier for the rental companies and their customers.
“(Customers) would be able to pick the car up at the centralized facility,” Brad Boettcher, regional airport marketing director, told WDBJ 7. “Right now sometimes people get a little confused as to where to pick up the cars because the current pickup lots are blended in with the short-term parking, and that can be a little bit confusing.”
The new quick turnaround maintenance facility will include space for washing and fueling the rental vehicles, says the report.
Click here for the full WDBJ 7 report.
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