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How Midway Car Rental Improved its Lot Security

How Midway Car Rental Improved its Lot Security

To help protect its vehicle lots, Midway Car Rental decided to purchase ROSA (Responsive Observation Security Agents) units. The self-contained security system includes human and vehicle detection and responsive digital signage and audio messaging.

April 21, 2021

Business Vs. Leisure: How to Better Serve a Changing Rental Customer Profile
Rental Car Companies Hit with Gift Card Scam

Rental Car Companies Hit with Gift Card Scam

Unsuspecting car rental customers are engaging with fraudulent third-party sites for supposed car rentals. Live operators encourage users buy prepaid gift cards and read the PIN over the phone to secure their “rental.”

March 9, 2021

Avis Answers ‘Who Moved My Cheese?’

Avis Answers ‘Who Moved My Cheese?’

During its quarterly investor’s call, Avis Budget Group showed how it’s meeting demand in a dramatically disrupted environment, with insights into sourcing new local market business, the semiconductor chip shortage, and the return of corporate travel.

February 23, 2021

Chip Shortage Is Affecting Rental Car Orders

Chip Shortage Is Affecting Rental Car Orders

Due to the global shortage of semiconductors used in automobiles, OEMs are telling car rental companies to expect “significant delays” with fleet orders. One operator has had a large order canceled outright.

January 27, 2021

Inspiring New Talent and Productivity for the Recovery

Inspiring New Talent and Productivity for the Recovery

There are recent positive trends in the car rental and travel markets, it’s your job as a manager to convey them and your positive sphere of influence to your team and those you’re looking to hire.

December 2, 2020

GM, Motorq Unveil System to Streamline Fleet Order-to-Delivery

GM, Motorq Unveil System to Streamline Fleet Order-to-Delivery

Motorq’s connected car APIs enable fleet owners to identify the location and pre-delivery status of General Motors’ vehicles. The system uses OnStar technology for “surgical” enablement of data that can be stopped or started as needed.

November 18, 2020

This Helps Our Rental Business Keep Contact in a No-Contact World
No Contact, Self Service Is the Future for Rabbit Rentals
Dealership Rentals: 12 Factors for Success
4 Tips for Leading Through Tough Times

4 Tips for Leading Through Tough Times

During the challenges brought about by the pandemic, leaders should remember to keep their role in perspective, focus on a positive outlook of the future and their team’s strengths, and give themselves a break.

August 26, 2020

Prevailing through a Pandemic: Budget Harrisburg’s Blacktop Story
Kyte: Disrupting the Car Rental Model at the Right Time
Small Car Rental Companies Pivot to New Business

Small Car Rental Companies Pivot to New Business

Independent and franchised car rental companies are adjusting to new realities during the pandemic with makeshift contactless rentals, deliveries, creative car cleaning, and goodwill to competitors. While policies are relaxed, the trick is to avoid getting burned.

June 17, 2020

Personal Interaction Still Matters

Personal Interaction Still Matters

While app-based and contactless rentals have increased during this pandemic, your customers still want and need to engage at your location. How well you interact sets your business apart.

June 8, 2020