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Results: 70
Understanding Range Anxiety with an EV Rental
How to Capture Millennial Renters

How to Capture Millennial Renters

Millennials will one day constitute your largest customer base. Reaching them entails a diversified product offering, social interaction, streamlining the rental process, and marketing the experience.

November 16, 2017

Tips to Engage and Retain Existing Customers

Tips to Engage and Retain Existing Customers

Rental companies can maintain relationships with past customers by keeping up with communication, offering incentives to rent again, and continuing to improve the customer experience.

November 16, 2017

Auto Rental News Recognizes 2017 Professional of the Year Winners
Leading Transportation Strategist to Keynote Fleet Forward Conference
What’s Your Future Fleet Strategy?

What’s Your Future Fleet Strategy?

While large scale deployment of autonomous vehicles won’t happen anytime soon, it’s important for fleets to formulate their game plans now.

September 29, 2017

Florida Rental Companies Brace for Hurricane Irma

Florida Rental Companies Brace for Hurricane Irma

As Hurricane Irma closes in on South Florida, car rental operators are closing early, securing buildings, and relaxing rental policies to ensure that employees and renters are safe.

September 8, 2017

Do You Know Who Your Renters Are?

Do You Know Who Your Renters Are?

By establishing a verification process and enforcing certain requirements at the counter, a rental company can reduce the chances of its vehicles being stolen or used in a crime.

August 15, 2017

How to Protect Your Business From Security Threats

How to Protect Your Business From Security Threats

Having access to personal identifiable information from their customers, rental companies face security threats externally (cyberattacks) and internally (employee theft). Here are some tips to help rental companies better secure their sensitive data and educate their employees.

August 15, 2017

Auto Rental Summit is New, Again

Auto Rental Summit is New, Again

This year's conference moves to Miami and features a roster of new speakers as well as a collocated event — Fleet Forward Conference — dedicated to smart mobility solutions.

August 15, 2017

Mobility Conference Debuts at Auto Rental Summit

Mobility Conference Debuts at Auto Rental Summit

Co-located with Auto Rental Summit at Miami Hilton Downtown, Fleet Forward Conference is designed to bring fleets, fleet suppliers, and technology providers together to provide education and networking on smart mobility concepts and end-user solutions.

August 2, 2017

Auto Rental Summit Announces 2017 Agenda, Keynote

Auto Rental Summit Announces 2017 Agenda, Keynote

This year’s conference moves to Miami and features a roster of new speakers as well as a collocated event dedicated to smart mobility solutions. Former LeasePlan USA CEO Mike Pitcher will deliver this year’s keynote address.

July 26, 2017

How Social Media Impacts Customer Service

How Social Media Impacts Customer Service

We talked to rental operators and marketing specialists to learn more about how a rental company’s activity on social media can improve its customer service while expanding its brand.

May 8, 2017

Maintaining Customer Service When the Rental Goes Bad
How to Drive Positive Customer Interaction

How to Drive Positive Customer Interaction

Using data from J.D. Power & Associates and tips from customer service experts, rental operators can employ these principles to help drive positive customer service — at various points — during the rental process.

May 8, 2017