To help protect its vehicle lots, Midway Car Rental decided to purchase ROSA (Responsive Observation Security Agents) units. The self-contained security system includes human and vehicle detection and responsive digital signage and audio messaging.
April 21, 2021
A CNET writer chronicles her experience renting from UFODrive, a startup that only rents electric vehicles in European cities.
December 22, 2019
Millennials will one day constitute your largest customer base. Reaching them entails a diversified product offering, social interaction, streamlining the rental process, and marketing the experience.
November 16, 2017
Rental companies can maintain relationships with past customers by keeping up with communication, offering incentives to rent again, and continuing to improve the customer experience.
November 16, 2017
During Tuesday’s award ceremony at the 2017 Auto Rental Summit in Miami, two car rental professionals were named as Professional of the Year winners in the operator and vendor categories.
November 8, 2017
Dr. Stefan Heck will address how the fleet industry is leading the way regarding vehicle autonomy, connectivity, electrification, and sharing.
October 4, 2017
While large scale deployment of autonomous vehicles won’t happen anytime soon, it’s important for fleets to formulate their game plans now.
September 29, 2017
As Hurricane Irma closes in on South Florida, car rental operators are closing early, securing buildings, and relaxing rental policies to ensure that employees and renters are safe.
September 8, 2017
By establishing a verification process and enforcing certain requirements at the counter, a rental company can reduce the chances of its vehicles being stolen or used in a crime.
August 15, 2017
Having access to personal identifiable information from their customers, rental companies face security threats externally (cyberattacks) and internally (employee theft). Here are some tips to help rental companies better secure their sensitive data and educate their employees.
August 15, 2017
This year's conference moves to Miami and features a roster of new speakers as well as a collocated event — Fleet Forward Conference — dedicated to smart mobility solutions.
August 15, 2017
Co-located with Auto Rental Summit at Miami Hilton Downtown, Fleet Forward Conference is designed to bring fleets, fleet suppliers, and technology providers together to provide education and networking on smart mobility concepts and end-user solutions.
August 2, 2017
This year’s conference moves to Miami and features a roster of new speakers as well as a collocated event dedicated to smart mobility solutions. Former LeasePlan USA CEO Mike Pitcher will deliver this year’s keynote address.
July 26, 2017
We talked to rental operators and marketing specialists to learn more about how a rental company’s activity on social media can improve its customer service while expanding its brand.
May 8, 2017
Experts give tips on how to remain professional when dealing with difficult situations such as vehicle recovery, subrogation, or chargebacks.
May 8, 2017
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