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Results: 7
How to Capture Millennial Renters

How to Capture Millennial Renters

Millennials will one day constitute your largest customer base. Reaching them entails a diversified product offering, social interaction, streamlining the rental process, and marketing the experience.

November 16, 2017

How Social Media Impacts Customer Service

How Social Media Impacts Customer Service

We talked to rental operators and marketing specialists to learn more about how a rental company’s activity on social media can improve its customer service while expanding its brand.

May 8, 2017

How to Drive Positive Customer Interaction

How to Drive Positive Customer Interaction

Using data from J.D. Power & Associates and tips from customer service experts, rental operators can employ these principles to help drive positive customer service — at various points — during the rental process.

May 8, 2017

Avoiding Social Media Mistakes

Avoiding Social Media Mistakes

When developing your company's social media plan, it's important to focus on user engagement and brand monitoring, as well as being open to professional guidance.

May 6, 2015

Which Social Media Channels Best Fit Your Company?
How Rental Companies Stay Engaged on Social Media
Operators Share Successful Marketing Campaigns