Hertz: Customer Pain Points Should Drive Innovation
Auto Rental News sat down with Hertz at GBTA to discuss recent initiatives to improve the customer experience and how the company intends to gain share in a mature market.
August 22, 2018
Auto Rental News sat down with Hertz at GBTA to discuss recent initiatives to improve the customer experience and how the company intends to gain share in a mature market.
August 22, 2018
The Hertz franchise on St. Barts is giving vistors an hourly, self-service option to see the island, which in turn gives the business a competitive advantage in a crowded market.
May 8, 2017
In a new era of sustainable business practices, the three largest car rental companies share guiding principles and best practices that make both environmental and economic sense.
May 12, 2016
U.S. car rental revenue fell 3%; the company found $30 million more in accounting errors and plans off-airport store closures. Price increases are underway.
May 15, 2015
This year has been one of turmoil and change for the Hertz Corp., as it parted ways with its CEO and has yet to file a financial report in 2014.
November 17, 2014
In their most recent conference calls, Avis Budget Group and Hertz gave an outlook on pricing, fleet costs, the used car market and fleet optimization strategies.
May 12, 2014
On their fourth quarter and full-year 2010 earnings calls, the three public car rental companies look into the crystal ball on prepaid rentals, franchising, new remarketing channels, potential mergers and growth opportunities.
April 29, 2011
J.D. Power and Associates’ Stuart Greif talks about the 2010 North America Rental Car Satisfaction Study, how RACs were graded and why brands achieved the scores they did.
January 1, 2011
Enterprise and Hertz are rotating the Nissan LEAF into their rental fleets. How do you rent a vehicle with brand-new technology that no one has driven before?
November 9, 2010
Dollar Thrifty again leads profit performance. Commercial business rebounds; leisure lags.
September 2, 2010
Hertz, Avis Budget and Dollar Thrifty improved earnings year over year. Expect continued—if modest—improvements in 2010.
March 1, 2010
Hertz says it will profit from its car-sharing venture by adding standard in-car technology, exploiting untapped markets and leveraging the company’s considerable economies of scale.
January 1, 2009
The majors say most SUVs are bought as program cars, protecting them from the drop in the used car market.
September 1, 2008
Industry pioneer Fred Mudgett was a lifeline to the independent car rental operator and franchisee.
March 1, 2008
Rental car companies are mitigating fleet costs by transitioning to risk vehicles and increasing holding periods. Could self-service rental car kiosks be the next big thing?
November 1, 2007