AFC Launches Customer Relief Program in Response to COVID-19 Impact on Economic Conditions
Eligible customers, including car rental companies, can defer curtailment payments through end of May on eligible unsold units.
March 25, 2020
Eligible customers, including car rental companies, can defer curtailment payments through end of May on eligible unsold units.
March 25, 2020
One lucky Hertz Gold Plus Rewards member will win a grand prize of a Hertz helicopter tour of the Super Bowl host city and chauffeured car service to the stadium.
January 29, 2020
The technology, called 24/7 ServiceStation, acts as a computerized service desk — and is certified to withstand severe break-in attempts.
January 17, 2020
Multiple Hertz executives also received awards throughout the year.
December 22, 2019
From over 1,600 car rental suppliers, the winners were narrowed down based on nine location-based categories.
November 10, 2019
A Forbes writer outlines five elements he believes could help a rental car company stand out in the customer experience and make the process simpler.
October 26, 2019
What if the car rental customer interacts primarily with the distribution channel, and the car rental company becomes more of a service provider?
October 23, 2019
It can be a cumbersome task choosing the right GPS tracking system. Read this comprehensive guide so that you can find the right fit for you.
June 6, 2019
This award qualifies Navotar’s customer support service and user experience.
May 29, 2019
When customers rent a car or book a Hertz+ experience, they will have the chance to win the grand prize Hertz 100th anniversary edition Corvette Z06.
September 5, 2018
Vehicle Rent's new loyalty program, the TravelBee Club, seeks to maximize customer experience.
August 21, 2018
The complaints, regarding charges for vehicle damages, originated from Green Motion’s UK franchise network.
June 29, 2018
Designed to take fans on a unique musical journey, “Share the Code. Hit the Road” is a one-of-a-kind campaign that puts the power of concert ticketing into fans’ hands through a custom code-sharing method, which will culminate in a show featuring Sir Rosevelt and Cirque de Soleil.
May 30, 2018
Photos by Joanne Tucker, associate editor for Auto Rental News At the first-ever Auto Rental Summit, car rental managers, executives and employees at companies across the globe convened for this two-day training and education conference designed to improve customer service and enhance revenue of car rental operations. In addition to the event, winners of the Auto Rental News Professional of the Year awards were announced. The awards were sponsored by American Express. The event was held in Hollywood Beach, Fla. on Oct 29-30. If there are any name misspellings or questions regarding the photo gallery please email Joanne Tucker at joanne.tucker@bobit.com.
November 6, 2012
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