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Results: 174
AFC Launches Customer Relief Program in Response to COVID-19 Impact on Economic Conditions
Hertz Promotes Customer Appreciation Sweepstakes
Overcoming the 'It’s Personal' Mentality

Overcoming the 'It’s Personal' Mentality

An irate customer is never fun. But helping your counter associates understand that they aren’t directing their ire at them personally is the first best practice in customer relations.

January 25, 2020

Sharebox Debuts Digital Keybox

Sharebox Debuts Digital Keybox

The technology, called 24/7 ServiceStation, acts as a computerized service desk — and is certified to withstand severe break-in attempts.

January 17, 2020

Hertz Celebrates Multiple 2019 Industry Awards
Defining the Helping Mindset
CarTrawler Announces 2019 Customer Satisfaction Winners
How Rental Car Companies Can Improve the Customer Experience
Reimagining the Role of the Car Rental Distribution Channel
The Benefits of Letting Some Car Rental Charges Slide
Improving the Customer Experience Starts with the Little Things
Hertz Celebrates 100th Anniversary with Custom Corvette Sweepstakes
Vehicle Rent Introduces New Loyalty Program
Survey Reveals Why Car Renters Choose Ride-Hailing

Survey Reveals Why Car Renters Choose Ride-Hailing

The AlixPartners survey found that 50% of respondents cited parking issues and associated costs; 35% cited the laborious process of renting a car as reasons for using ride hailing instead.

August 6, 2018

CarTrawler Suspends Green Motion’s UK Listings