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Survey Reveals Why Car Renters Choose Ride-Hailing

Survey Reveals Why Car Renters Choose Ride-Hailing

The AlixPartners survey found that 50% of respondents cited parking issues and associated costs; 35% cited the laborious process of renting a car as reasons for using ride hailing instead.

August 6, 2018

CarTrawler Suspends Green Motion’s UK Listings
Enterprise Celebrates Customers, Launches Fan-Ticketed Concert Campaign

Enterprise Celebrates Customers, Launches Fan-Ticketed Concert Campaign

Designed to take fans on a unique musical journey, “Share the Code. Hit the Road” is a one-of-a-kind campaign that puts the power of concert ticketing into fans’ hands through a custom code-sharing method, which will culminate in a show featuring Sir Rosevelt and Cirque de Soleil.

May 30, 2018

The Irony of Customer Service in the Digital Age
Rentalcars.com Reimburses Customer's $1,600 Credit Card Charge
Phoenix Rental Operator Loses $1.85 Million Lawsuit

Phoenix Rental Operator Loses $1.85 Million Lawsuit

Investigators found that Dennis N. Saban, owner of Phoenix Car Rental and Saban's Rent-A-Car, violated the Arizona Consumer Fraud Act by adding extraneous taxes and surcharges on vehicle rentals.

February 21, 2018

Rugged Rental Wins Overall Renter Rated Award

Rugged Rental Wins Overall Renter Rated Award

CarRentalExpress.com renters have named Rugged Rental in Salt Lake City as the overall winner of the 2017 Renter Rated Program Award. Runner ups include AAMCAR in New York City, Midway Luxury in Los Angeles, and Firearch Rent A Car in Fort Worth, Texas.

November 28, 2017

Tips to Engage and Retain Existing Customers

Tips to Engage and Retain Existing Customers

Rental companies can maintain relationships with past customers by keeping up with communication, offering incentives to rent again, and continuing to improve the customer experience.

November 16, 2017

What Can Rental Companies Do to Extract More Revenue From Their Rentals?
Auto Rental News Recognizes 2017 Professional of the Year Winners
Professional of the Year Awards Deadline Extended
Sixt Mexico Named Leading Car Rental Company
Thrifty Car Rental Malta Improves Customer Offering
Do You Know Who Your Renters Are?

Do You Know Who Your Renters Are?

By establishing a verification process and enforcing certain requirements at the counter, a rental company can reduce the chances of its vehicles being stolen or used in a crime.

August 15, 2017

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