The AlixPartners survey found that 50% of respondents cited parking issues and associated costs; 35% cited the laborious process of renting a car as reasons for using ride hailing instead.
August 6, 2018
The complaints, regarding charges for vehicle damages, originated from Green Motion’s UK franchise network.
June 29, 2018
Designed to take fans on a unique musical journey, “Share the Code. Hit the Road” is a one-of-a-kind campaign that puts the power of concert ticketing into fans’ hands through a custom code-sharing method, which will culminate in a show featuring Sir Rosevelt and Cirque de Soleil.
May 30, 2018
Sure, any company would jump at the chance to use technology to reduce labor costs. But it also comes with some big, red, flashing warning lights.
April 9, 2018
The charges were over six times the original quote. Rentalcars.com reimbursed the fees after being contacted by the WBZ-TV I-Team's Call 4 Action.
March 7, 2018
Investigators found that Dennis N. Saban, owner of Phoenix Car Rental and Saban's Rent-A-Car, violated the Arizona Consumer Fraud Act by adding extraneous taxes and surcharges on vehicle rentals.
February 21, 2018
CarRentalExpress.com renters have named Rugged Rental in Salt Lake City as the overall winner of the 2017 Renter Rated Program Award. Runner ups include AAMCAR in New York City, Midway Luxury in Los Angeles, and Firearch Rent A Car in Fort Worth, Texas.
November 28, 2017
Rental companies can maintain relationships with past customers by keeping up with communication, offering incentives to rent again, and continuing to improve the customer experience.
November 16, 2017
At the end of a rental or reservation call, a rental agent should always ask to book future rentals.
November 16, 2017
During Tuesday’s award ceremony at the 2017 Auto Rental Summit in Miami, two car rental professionals were named as Professional of the Year winners in the operator and vendor categories.
November 8, 2017
With the help of EDNA, a technology startup focused on artificial intelligence, Budget Costa Rica has incorporated a Chatbot, which uses artificial intelligence to answer questions and take reservations in real time.
October 12, 2017
The deadline for the 2017 Auto Rental News Professional of the Year Awards has been extended to Tuesday Sept. 26.
September 18, 2017
Sixt Mexico received the award for Mexico’s Leading Car Rental Company at the 24th World Travel Awards.
September 15, 2017
Now operated by United Garage Ltd, Thrifty Car Rental Malta offers customers more rental locations, a diverse and refreshed fleet, and a new, user-friendly website.
August 25, 2017
By establishing a verification process and enforcing certain requirements at the counter, a rental company can reduce the chances of its vehicles being stolen or used in a crime.
August 15, 2017
media brand
The secure and easy all-access connection to your content.
Bookmarked content can then be accessed anytime on all of your logged in devices!
Already a member? Log In
