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Considering Contactless Rentals? Check Your State Laws First

Considering Contactless Rentals? Check Your State Laws First

Car rental operators implementing new customer processes as a result of the coronavirus pandemic must consider state laws regarding remote, electronic, and extended transactions — especially those not yet updated for the digital age.

June 26, 2020

Who Is SDI?

Who Is SDI?

Subrogation Division, Inc. (SDI) won a recent rental car damage recovery case in federal court. Here’s how SDI was formed and became a player in a Graves Amendment case important to the car rental industry.

January 29, 2020

Aged-Based Rental Laws: Do You Know Your Obligations?

Aged-Based Rental Laws: Do You Know Your Obligations?

Maryland will require rentals to 18-year-olds in some circumstances. The new law marks a good time to review aged-based rental laws as well as issues surrounding aged-based surcharges, liability, and discrimination claims.

July 9, 2019

Market Innovator, Destroyer, or Savior: Is Turo All Three?
Chemical Exposure Warnings: New Rules for California Rental Car Operators
Turo Sues LAX Over Permit Classification, Facility Fees
Carsharing and Other Mobility Platforms: Legal Issues to Keep in Mind
NLRB Overturns Joint Employer Rule

NLRB Overturns Joint Employer Rule

According to Richard Alaniz, a partner at Cruickshank & Alaniz, a labor and employment firm, there are many open questions as a result of the decision, which could affect car rental franchises.

March 14, 2018

Avoiding Electronic Toll Collection Pitfalls

Avoiding Electronic Toll Collection Pitfalls

Recent customer complaints, class action claims, and legislation regarding car rental electronic toll collections raise the need for best practices when it comes to education and disclosures.

November 16, 2017

ACRA Works — And I've Seen It

Bill Plamondon, vice president of ACRA, reflects on his more than 40 years in the industry and how ACRA has played a role in supporting the industry, especially from a legislative front.

November 16, 2017

ICRS 2017: The Future is Now

ICRS 2017: The Future is Now

This year's International Car Rental Show (ICRS) addressed the shifting dynamics in transportation with a blueprint on how car rental operators can take advantage.

May 8, 2017

ACRA Practices Customer Service Skills in Politics

As a lobbyist for the car rental industry, the American Car Rental Association (ACRA) presents customer service skills when communicating car rental companies' needs and wants to government officials.

May 8, 2017

2017 International Car Rental Show: Preparing for the Future