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Results: 22
Fleets Assess Hurricane Impacts

Fleets Assess Hurricane Impacts

Some 600,000 to 1 million vehicles were severely damaged or lost as a result of Hurricanes Irma and Harvey, resulting in a spike in vehicle sales and buoyed depreciation.

November 16, 2017

Q&A: How Paper Documentation Can Hurt a Rental Company’s Bottom Line
The Graves Amendment: Challenges, Interpretations, Answers
Mobile Solutions Streamline the Rental Process

Mobile Solutions Streamline the Rental Process

New tools not only automate the checkout and check-in processes but they also streamline aspects of fleet management, such as vehicle movement and inventory, damage documentation and selling at auction.

November 6, 2015

Technology Redefines Vehicle Damage Tracking

Technology Redefines Vehicle Damage Tracking

A photo or video-based platform can capture the whole vehicle during the check-in and checkout process, helping rental companies identify any new vehicle damage.

July 23, 2015

Customer Service and Damage Recovery

Customer Service and Damage Recovery

Recovering the full amount of what you're rightfully owned in damages translates to better customer service — to your external customers as well as your internal ones.

July 22, 2014

A New Way to Identify Damage

A New Way to Identify Damage

This independent car rental company created a technology-based solution that flags and manages vehicle damage using cameras on mobile devices and a Web-based app.

January 9, 2014

Navigating Credit Cards and Car Rental Coverage
Product and Vendor News: Park Sentry Guards Help Minimize Damage
What Types of Damage Are Recoverable in Car Rental?

What Types of Damage Are Recoverable in Car Rental?

Whether it’s damage to your rental car from a fallen tree, vandalism or mice chewing wires, some damage responsibility can be passed to the consumer by contract — but know your state’s statutory limitations.

September 4, 2012

Bogus Claims Hurt the Industry’s Reputation
Worst Clean-up Jobs Ever!

Worst Clean-up Jobs Ever!

Auto Rental News went into the field once again to ask operators about their toughest clean-up jobs of rental cars. You gave us some doozies and advice on how to tackle them, as well as best practices regarding cleaning fees.

November 1, 2009

Cut Costs, Not Customer Service

Cut Costs, Not Customer Service

By analyzing these often overlooked areas of car rental operations, you can add to your bottom line without affecting the rental experience.

May 1, 2009

Car Rental Operations: Five Areas You Can Improve on Now