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How Midway Car Rental Improved its Lot Security

How Midway Car Rental Improved its Lot Security

To help protect its vehicle lots, Midway Car Rental decided to purchase ROSA (Responsive Observation Security Agents) units. The self-contained security system includes human and vehicle detection and responsive digital signage and audio messaging.

April 21, 2021

Avis Answers ‘Who Moved My Cheese?’

Avis Answers ‘Who Moved My Cheese?’

During its quarterly investor’s call, Avis Budget Group showed how it’s meeting demand in a dramatically disrupted environment, with insights into sourcing new local market business, the semiconductor chip shortage, and the return of corporate travel.

February 23, 2021

Inspiring New Talent and Productivity for the Recovery

Inspiring New Talent and Productivity for the Recovery

There are recent positive trends in the car rental and travel markets, it’s your job as a manager to convey them and your positive sphere of influence to your team and those you’re looking to hire.

December 2, 2020

GM, Motorq Unveil System to Streamline Fleet Order-to-Delivery

GM, Motorq Unveil System to Streamline Fleet Order-to-Delivery

Motorq’s connected car APIs enable fleet owners to identify the location and pre-delivery status of General Motors’ vehicles. The system uses OnStar technology for “surgical” enablement of data that can be stopped or started as needed.

November 18, 2020

This Helps Our Rental Business Keep Contact in a No-Contact World
No Contact, Self Service Is the Future for Rabbit Rentals
4 Tips for Leading Through Tough Times

4 Tips for Leading Through Tough Times

During the challenges brought about by the pandemic, leaders should remember to keep their role in perspective, focus on a positive outlook of the future and their team’s strengths, and give themselves a break.

August 26, 2020

Prevailing through a Pandemic: Budget Harrisburg’s Blacktop Story
Personal Interaction Still Matters

Personal Interaction Still Matters

While app-based and contactless rentals have increased during this pandemic, your customers still want and need to engage at your location. How well you interact sets your business apart.

June 8, 2020

U-Save Operator Takes to the Skies for PPE Deliveries
Car Rental in Recovery: Don’t Chase Bad Business
Renting to the Road Trip Customer

Renting to the Road Trip Customer

With the return of the Great American Road Trip, here are steps car rental operators can take to meet these travelers’ needs and protect their fleet.

May 24, 2020

Overcoming the 'It’s Personal' Mentality

Overcoming the 'It’s Personal' Mentality

An irate customer is never fun. But helping your counter associates understand that they aren’t directing their ire at them personally is the first best practice in customer relations.

January 25, 2020

Defining the Helping Mindset
Labor Shortage Increases But Economic Uncertainty Emerges

Labor Shortage Increases But Economic Uncertainty Emerges

The robust economy is creating record numbers of new jobs and a subsequent labor shortage that is being exacerbated by the large wave of Baby Boomer retirements, but some see uncertainty of future market conditions.

December 11, 2019

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