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These Payment Technology Trends Are Reshaping the Auto Rental Experience
It’s Time to Reinvent the In-Store Experience

It’s Time to Reinvent the In-Store Experience

Car rental operators who take advantage of new opportunities to mitigate wait times, expand payment types, create mobile workflows, and harness data will have a better chance to prevail in the post-pandemic world.

April 22, 2021

For Car Rental, an App is Not a Magic Potion

For Car Rental, an App is Not a Magic Potion

Most customers still rent a car through distribution channels. Reaching millions of rental days is hardly possible when not using those channels and only renting regionally to local customers.

October 26, 2020

New Vehicle Technology and Its Effect on the Rental Car Industry
Incorporating Mobile Tech in the Rental Process
Fleet Cyberattacks: Prevention and Response

Fleet Cyberattacks: Prevention and Response

Continental AG is offering cybersecurity systems from Argus Cyber Security and automotive software company, Elektrobit, pre-integrated into its connected vehicle electronics products.

September 28, 2018

New Rental Models: Where Carsharing Meets Ride Hailing in NYC
Tips to Engage and Retain Existing Customers

Tips to Engage and Retain Existing Customers

Rental companies can maintain relationships with past customers by keeping up with communication, offering incentives to rent again, and continuing to improve the customer experience.

November 16, 2017

Can Prepay Become the Dominant Payment Method?
On Demand, Island Style

On Demand, Island Style

The Hertz franchise on St. Barts is giving vistors an hourly, self-service option to see the island, which in turn gives the business a competitive advantage in a crowded market.

May 8, 2017

Mobility 2050: A Path for Car Rental
Operators: What Does the Future of Car Rental Look Like?
Car Rental Q&A: Where Do I Start When Automating the Car Rental Process?

Will Cybersecurity Concerns Limit OBDII Access?

NHTSA's recently published guidance on cybersecurity has potentially broad implications, including limiting third-party access to OBDII ports, which are used in many fleet applications.

February 15, 2017

Q&A: How Paper Documentation Can Hurt a Rental Company’s Bottom Line
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