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Rental Car Companies Hit with Gift Card Scam

Rental Car Companies Hit with Gift Card Scam

Unsuspecting car rental customers are engaging with fraudulent third-party sites for supposed car rentals. Live operators encourage users buy prepaid gift cards and read the PIN over the phone to secure their “rental.”

March 9, 2021

Do You Know Who Your Renters Are?

Do You Know Who Your Renters Are?

By establishing a verification process and enforcing certain requirements at the counter, a rental company can reduce the chances of its vehicles being stolen or used in a crime.

August 15, 2017

When Your Rental Car is Used in a Crime

When Your Rental Car is Used in a Crime

If you find evidence of a possible crime in your vehicle, do you know your obligation to cooperate with authorities and how best to respond to a subpoena? Following these best practices will guide you.

May 12, 2014

How to Identify and Combat Rental Fraud

How to Identify and Combat Rental Fraud

The Insurance Information Institute states that 10 percent of all losses are fraudulent. That equates to higher insurance premiums for everyone. Fraud exists, but it is not easy to detect.

January 1, 2011

Guest Editorial: How to Deter Rental Vehicles Used in Crimes
New Verification Systems Prevent ID Fraud
Don’t Open That Trunk

Don’t Open That Trunk

People leave the strangest things in a rental car. What happens when you’re left to deal with it?

November 1, 2008

Watch Your Back: Car Rental Scams Exposed

Watch Your Back: Car Rental Scams Exposed

Scams perpetrated by renters, vendors and employees run the gamut from inventive and brazen to just plain stupid. Here is an “around-the-world” view of scams in car rental, along with tips to keep you from falling victim.

January 1, 2008

Complying With Data Security Standards

The continuing spread of identity theft and computer hacking has prompted an assortment of standards designed to protect consumers' privileged information, including credit card and driver’s license numbers.

February 1, 2005

Defending Your Fleet Against Car Thieves

Monitoring your vehicles and keys is crucial. GPS tracking systems, parking lot security cameras, rental management software and check-in scanners can all help.

September 1, 2003

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