Reimagining the Role of the Car Rental Distribution Channel
What if the car rental customer interacts primarily with the distribution channel, and the car rental company becomes more of a service provider?
October 23, 2019
What if the car rental customer interacts primarily with the distribution channel, and the car rental company becomes more of a service provider?
October 23, 2019
Providing an online marketplace for classic car rental companies, Vinty hopes to expand its platform to include a peer-to-peer model for private owners who want to rent their vintage vehicles.
January 11, 2017
U.K.-based Right Cars is already in 23 countries, and it promises to bring small, family-owned car rental businesses in the U.S. into one brand.
September 9, 2016
Review websites are the modern day word-of-mouth marketing. What’s being said about your auto rental company and how do you harness the power of online reviews?
February 15, 2013
As the percentage of car rental bookings on mobile devices skyrockets, car rental websites must adapt. Hertz outlines its initiative to overhaul its website using responsive web design.
January 8, 2013
ACE walks us through the company’s guaranteed reservations initiative. Early results reveal the process is working, from both a cost savings and customer service standpoint.
February 7, 2012
Welcome to peer-to-peer renting, the new neighborhood car rental.
November 9, 2010
With four years of new ownership under its belt, the venerable brand with the funny name is getting a much-needed overhaul of its franchise system. Internet reservations, higher-end cars, locations serving airports? Welcome to the new Rent-A-Wreck.
March 1, 2010
Wheelers Accessible Van Rental’s affiliate program offers rental car operators a unique way to enter the wheelchair-accessible van rental market, with no royalties and no percentage fees.
May 1, 2008
Germany’s iconic brand is going global, bringing service-oriented car rental and the concept of fleet leasing and management to developing markets.
November 1, 2007
Cendant Car Rental Group is using Web services and OTA standards to create new reservation channels and services.
September 1, 2005
An independent RAC's Web site needs to be more than an order-taking system. The site needs to foster trust by directly addressing customer concerns and needs.
February 1, 2005
The continuing spread of identity theft and computer hacking has prompted an assortment of standards designed to protect consumers' privileged information, including credit card and driver’s license numbers.
February 1, 2005
When the growth of Thrifty’s Web presence called for a new enterprise content management system, the company selected Rhythmyx 5.
July 1, 2004
Celebrating its 15th anniversary, Fox Rent A Car is using its prowess in information technology to expand its brand awareness.
March 1, 2004
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