Results: 586
Several surveys reveal the reasons businesses don’t retain customers. Many reasons don’t involve your product or the service you gave — so let’s focus on the factors you can control and resolve.
May 13, 2019
Under new rules for Proposition 65, California’s chemical warning right-to-know statute, warnings for exposures to chemicals from rental vehicles must now provide more specificity.
May 7, 2019
The most significant change that has happened in the development of airport CONRACs is the need to respond to the shifting dynamics of airport ground transportation in general.
April 24, 2019
Sometimes knowing when to waive a charge on a car rental bill matters more than a strict adherence to the bottom line — and can be a cost-effective marketing tool.
March 26, 2019
Decades of fleet management experience, a loyal customer base, ownership of vehicles, and the knowledge of how to maintain them gives today’s car rental industry a competitive edge in the emerging smart mobility space.
March 11, 2019
But can they be profitable for car rental? One operator weighs in.
February 13, 2019
An Avis Budget agency operator shares how he grew his business 20% by changing his customers’ experience.
February 10, 2019
Rent-a-Wreck offers independent and smaller operators car cleaning advice.
October 29, 2018
Some 48% of travelers use their mobile device to plan and book travel — adopting new mobile strategies and a tailored customer experience are essential.
October 17, 2018
Continental AG is offering cybersecurity systems from Argus Cyber Security and automotive software company, Elektrobit, pre-integrated into its connected vehicle electronics products.
September 28, 2018
European car rental startup Virtuo sees a bright future for the daily rental market serving leisure and corporate customers using an owned fleet — but without the pain points and friction.
September 10, 2018
More SUVs, the retention of higher mileage vehicles, and new methods of remarketing are some trends fleets are observing in the wholesale market.
August 30, 2018
Used-vehicle values have held strong this year. A strong economy and more efficient remarketing strategies are helping make 2018 a banner year for used-vehicle values.
August 29, 2018
Auto Rental News sat down with Hertz at GBTA to discuss recent initiatives to improve the customer experience and how the company intends to gain share in a mature market.
August 22, 2018
The AlixPartners survey found that 50% of respondents cited parking issues and associated costs; 35% cited the laborious process of renting a car as reasons for using ride hailing instead.
August 6, 2018