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Customer Service: Getting the Most from a Luxury Shuttle

Customer Service: Getting the Most from a Luxury Shuttle

A luxury shuttle—whether for business or employee use—can be a big commitment. But by starting with a quality product underpinned by a strong customer service ethos, you’ll have a win-win scenario that will allow you to make the most of this investment.

September 17, 2019

The Urgent Need to Cross Pollinate Car Rental and Mobility Services

The Urgent Need to Cross Pollinate Car Rental and Mobility Services

On-demand business models are rapidly evolving as car rental, car sharing, ride-hailing, and public transport are merging into Mobility-as-a-Service platforms. Experimentation is critical to help resolve untested legal issues around data management, liability, and duty of care.

September 5, 2019

Q&A: Manheim's Grace Huang Looks Ahead

Q&A: Manheim's Grace Huang Looks Ahead

Manheim's president who oversees the inventory solutions unit offers thoughts on fleet mobility services, bringing artificial intelligence to inspections, and the company's diversification strategy.

August 27, 2019

How Strong Fleet Sales Have Kept Incentive Spend Low
The State of Remarketing in 2019

The State of Remarketing in 2019

Overall used vehicle values are at strong levels. Crossover values are holding steady but there is cause for concern in the near future. Sedan values are expected to improve or stabilize as more crossovers enter the market.

August 26, 2019

How a GPS Tracking Solution Solves the Top 3 Fleet Challenges
Top 3 Variables That Impact Telematics Pricing

Top 3 Variables That Impact Telematics Pricing

Are you looking for a low-cost, high-value telematics solution? Find out what the top three impacts to telematics pricing are and what to consider when researching providers.

August 16, 2019

How Fleets Access — and Supply — the Turo for Work Trucks
Electric Scooters Aren’t Zero Emissions

Electric Scooters Aren’t Zero Emissions

Electric scooter may not directly emit emissions but do contribute greenhouse gases factoring in charging. However, they contribute 59% less CO2 per mile than the average car.

July 23, 2019

National Tourism Office Shows Decline in International Inbound Travelers
Margin Fuel Recaps APAC Market ICRS Global Perspective Panel
Theft of 75 Vehicles in Chicago Exposes Carsharing's Vulnerabilities
Aged-Based Rental Laws: Do You Know Your Obligations?

Aged-Based Rental Laws: Do You Know Your Obligations?

Maryland will require rentals to 18-year-olds in some circumstances. The new law marks a good time to review aged-based rental laws as well as issues surrounding aged-based surcharges, liability, and discrimination claims.

July 9, 2019

Dealing with Angry Customers During the Busy Summer Season
Market Innovator, Destroyer, or Savior: Is Turo All Three? (Part 2)