Most customers still rent a car through distribution channels. Reaching millions of rental days is hardly possible when not using those channels and only renting regionally to local customers.
October 26, 2020
What if the car rental customer interacts primarily with the distribution channel, and the car rental company becomes more of a service provider?
October 23, 2019
Some 48% of travelers use their mobile device to plan and book travel — adopting new mobile strategies and a tailored customer experience are essential.
October 17, 2018
The AlixPartners survey found that 50% of respondents cited parking issues and associated costs; 35% cited the laborious process of renting a car as reasons for using ride hailing instead.
August 6, 2018
All states have laws that govern various aspects of rental car operations. Do those laws apply to new and developing mobility models and, if so, to what extent? The answers are not clear.
May 30, 2018
Millennials will one day constitute your largest customer base. Reaching them entails a diversified product offering, social interaction, streamlining the rental process, and marketing the experience.
November 16, 2017
Here's what the future of autonomous vehicles may look like and how transportation markets are evolving along the way.
February 15, 2017
Record360’s Shane Skinner explains the hidden costs of damage documentation by paper and how digital documentation can decrease damage costs by 60%.
September 21, 2016
The Los Angeles-based startup uses car rental companies' fleet to serve the new mobility market.
July 8, 2016
When developing a mobile strategy, it's important for all rental car companies — even independents — to first create a mobile-enabled website and then consider whether a mobile app is a good fit.
November 6, 2015
New tools not only automate the checkout and check-in processes but they also streamline aspects of fleet management, such as vehicle movement and inventory, damage documentation and selling at auction.
November 6, 2015
Audi on demand uses technology to connect potential customers directly to the brand in new ways.
September 8, 2015
A photo or video-based platform can capture the whole vehicle during the check-in and checkout process, helping rental companies identify any new vehicle damage.
July 23, 2015
This new model borrows carsharing technology to free the rental car from the traditional confines of the rental lot and counter.
March 13, 2015
This independent car rental company created a technology-based solution that flags and manages vehicle damage using cameras on mobile devices and a Web-based app.
January 9, 2014
media brand
The secure and easy all-access connection to your content.
Bookmarked content can then be accessed anytime on all of your logged in devices!
Already a member? Log In