This small van rental company in Utah just saw its best summer yet, and fall is looking even better. Owner Rich Guernsey is reaping the benefits from his self-created low-tech, contactless rentals procedure.
Operators shouldn’t change normal procedures because they’re starting to feel the pressure to make tires roll.
With the return of the Great American Road Trip, here are steps car rental operators can take to meet these travelers’ needs and protect their fleet.
What if the car rental customer interacts primarily with the distribution channel, and the car rental company becomes more of a service provider?
The 2018 data of inbound traveler volume and spending for car renters shows that total arrivals have seen a steady decline within four years. The percentage of travelers from Asia has been growing while the European traveler base has shrunk.
At the 2019 International Car Rental Show, four panelists from around the globe discussed trends in their markets. MarginFuel’s Andrew Pascoe, CEO, shared insights into the Asia Pacific marketplace.
A switch to manual background checks, combined with Mercedes GLA and CLA models on Chicago sitting on street corners and a brazen theft ring, made car2go's Chicago operation ripe for exploitation.
Rent-a-Wreck offers independent and smaller operators car cleaning advice.