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Results: 24

ACRA Works — And I've Seen It

Bill Plamondon, vice president of ACRA, reflects on his more than 40 years in the industry and how ACRA has played a role in supporting the industry, especially from a legislative front.

November 16, 2017

ICRS 2017: The Future is Now

ICRS 2017: The Future is Now

This year's International Car Rental Show (ICRS) addressed the shifting dynamics in transportation with a blueprint on how car rental operators can take advantage.

May 8, 2017

ACRA Practices Customer Service Skills in Politics

As a lobbyist for the car rental industry, the American Car Rental Association (ACRA) presents customer service skills when communicating car rental companies' needs and wants to government officials.

May 8, 2017

2017 International Car Rental Show: Preparing for the Future
ACRA Takes the Capitol

ACRA Takes the Capitol

The American Car Rental Association convened its third annual "Day on the Hill" to discuss with legislators the issues directly affecting car rental operators today.

November 23, 2016

Why Do We Visit Capitol Hill?

Why Do We Visit Capitol Hill?

Members of ACRA met with legislators in Washington, D.C. in September. Here's why bringing the message to this forum matters.

November 23, 2016

A Call to Action for Franchisees

A Call to Action for Franchisees

Franchisees — the epitomy of small businesses — have played a key role in the legislative processes that have shaped car rental. Former franchisee Michael DeLorenzo shares how he got involved and helped to get a bill signed that eliminated a titling tax in Maryland.

September 9, 2016

International Car Rental Show Addresses Industry Hot Topics
Here's What You Missed

Here's What You Missed

If you weren't at the 2016 International Car Rental Show, you missed understanding firsthand how new trends, threats, opportunities, legislation, and products and services will affect your business.

May 12, 2016

The Path to Passage of the Recall Bill

The successful passage of recall legislation was the result of consensus building, working with legislators and understanding what car rental customers want.

January 29, 2016