Search Close Menu

Search Results

Best Match Date Posted
Close
Expand All
Results: 32
Hertz: Customer Pain Points Should Drive Innovation
On Demand, Island Style

On Demand, Island Style

The Hertz franchise on St. Barts is giving vistors an hourly, self-service option to see the island, which in turn gives the business a competitive advantage in a crowded market.

May 8, 2017

Paths to Corporate Sustainability

Paths to Corporate Sustainability

In a new era of sustainable business practices, the three largest car rental companies share guiding principles and best practices that make both environmental and economic sense.

May 12, 2016

Going Mobile: Tips to Embrace Today's Technology

Going Mobile: Tips to Embrace Today's Technology

When developing a mobile strategy, it's important for all rental car companies — even independents — to first create a mobile-enabled website and then consider whether a mobile app is a good fit.

November 6, 2015

Hertz Looks to Put Troubles Behind

Hertz Looks to Put Troubles Behind

This year has been one of turmoil and change for the Hertz Corp., as it parted ways with its CEO and has yet to file a financial report in 2014.

November 17, 2014

Hertz, Avis Budget Forecast 2014

In their most recent conference calls, Avis Budget Group and Hertz gave an outlook on pricing, fleet costs, the used car market and fleet optimization strategies.

May 12, 2014

Car Rental 2014 — Full Speed Ahead

It continues to be a good time to be in the rental business. Here are the key trends the investment community will likely be watching in 2014.

January 9, 2014

Hertz Re-Enters Value Brand Segment with Firefly

Hertz Re-Enters Value Brand Segment with Firefly

After divesting its Advantage Rent A Car brand last year, Hertz is returning to the "deep-value" leisure rental market by expanding its Firefly brand to travelers at select U.S. airports.

November 13, 2013

Hertz Redesigns, Rethinks the Car Rental Experience
It’s a ­Mobile World – Are You Ready?

It’s a ­Mobile World – Are You Ready?

As the percentage of car rental bookings on mobile devices skyrockets, car rental websites must adapt. Hertz outlines its initiative to overhaul its website using responsive web design.

January 8, 2013

Hertz Sends Call Center Agents Home

Hertz Sends Call Center Agents Home

After three years of offering agents the option to work from home, more than half of Hertz’s U.S. reservation sales specialists now work remotely.

July 3, 2012

Car Rental Majors: Looking Forward

Car Rental Majors: Looking Forward

On their fourth quarter and full-year 2010 earnings calls, the three public car rental companies look into the crystal ball on prepaid rentals, franchising, new remarketing channels, potential mergers and growth opportunities.

April 29, 2011

Synergy Success

Synergy Success

The synergies between an insurance firm and a Hertz Local Edition lead to a successful rental operation in a small town.

January 1, 2011

Understanding Customer Satisfaction

Understanding Customer Satisfaction

J.D. Power and Associates’ Stuart Greif talks about the 2010 North America Rental Car Satisfaction Study, how RACs were graded and why brands achieved the scores they did.

January 1, 2011