Hertz: Customer Pain Points Should Drive Innovation
Auto Rental News sat down with Hertz at GBTA to discuss recent initiatives to improve the customer experience and how the company intends to gain share in a mature market.
August 22, 2018
Auto Rental News sat down with Hertz at GBTA to discuss recent initiatives to improve the customer experience and how the company intends to gain share in a mature market.
August 22, 2018
The Hertz franchise on St. Barts is giving vistors an hourly, self-service option to see the island, which in turn gives the business a competitive advantage in a crowded market.
May 8, 2017
In a new era of sustainable business practices, the three largest car rental companies share guiding principles and best practices that make both environmental and economic sense.
May 12, 2016
When developing a mobile strategy, it's important for all rental car companies — even independents — to first create a mobile-enabled website and then consider whether a mobile app is a good fit.
November 6, 2015
This year has been one of turmoil and change for the Hertz Corp., as it parted ways with its CEO and has yet to file a financial report in 2014.
November 17, 2014
In their most recent conference calls, Avis Budget Group and Hertz gave an outlook on pricing, fleet costs, the used car market and fleet optimization strategies.
May 12, 2014
It continues to be a good time to be in the rental business. Here are the key trends the investment community will likely be watching in 2014.
January 9, 2014
After divesting its Advantage Rent A Car brand last year, Hertz is returning to the "deep-value" leisure rental market by expanding its Firefly brand to travelers at select U.S. airports.
November 13, 2013
The Hertz location at the San Diego Airport replaces the rental counter with a kiosk.
September 11, 2013
As the percentage of car rental bookings on mobile devices skyrockets, car rental websites must adapt. Hertz outlines its initiative to overhaul its website using responsive web design.
January 8, 2013
After three years of offering agents the option to work from home, more than half of Hertz’s U.S. reservation sales specialists now work remotely.
July 3, 2012
On their fourth quarter and full-year 2010 earnings calls, the three public car rental companies look into the crystal ball on prepaid rentals, franchising, new remarketing channels, potential mergers and growth opportunities.
April 29, 2011
The synergies between an insurance firm and a Hertz Local Edition lead to a successful rental operation in a small town.
January 1, 2011
J.D. Power and Associates’ Stuart Greif talks about the 2010 North America Rental Car Satisfaction Study, how RACs were graded and why brands achieved the scores they did.
January 1, 2011
Car rental companies further corporate environmental initiatives by adding EVs to fleets.
January 1, 2011