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Results: 21
Assessing COVID-19 Liability Legislation

Assessing COVID-19 Liability Legislation

This review of federal and state limited liability legislation will discuss how that legislation might shield companies from some types of claims arising from exposure to the coronavirus.

August 26, 2020

Carsharing and Other Mobility Platforms: Legal Issues to Keep in Mind
Avoiding Electronic Toll Collection Pitfalls

Avoiding Electronic Toll Collection Pitfalls

Recent customer complaints, class action claims, and legislation regarding car rental electronic toll collections raise the need for best practices when it comes to education and disclosures.

November 16, 2017

ACRA Works — And I've Seen It

Bill Plamondon, vice president of ACRA, reflects on his more than 40 years in the industry and how ACRA has played a role in supporting the industry, especially from a legislative front.

November 16, 2017

ACRA Practices Customer Service Skills in Politics

As a lobbyist for the car rental industry, the American Car Rental Association (ACRA) presents customer service skills when communicating car rental companies' needs and wants to government officials.

May 8, 2017

ACRA Takes the Capitol

ACRA Takes the Capitol

The American Car Rental Association convened its third annual "Day on the Hill" to discuss with legislators the issues directly affecting car rental operators today.

November 23, 2016

Why Do We Visit Capitol Hill?

Why Do We Visit Capitol Hill?

Members of ACRA met with legislators in Washington, D.C. in September. Here's why bringing the message to this forum matters.

November 23, 2016

The Path to Passage of the Recall Bill

The successful passage of recall legislation was the result of consensus building, working with legislators and understanding what car rental customers want.

January 29, 2016

2016 International Car Rental Show: Collaborating for Change